Customer Service High School
Resume:
Re
Regina Carroll **** Resu...
Regina
Carroll
Contact
Oxford, NC 27565)
*********@******.***
Education
J.F Webb High School]
Oxford, NC 27565)
High School Diploma-1994
Key Skills
Excellent Customer Service}
Oral & Written Communication
Inbound & Outbound Calls}
Empathy
Problem-solving
Active Listening Skills}
Time Management & Organization
Complex Problem-Solving abilities
Data Entry & 10-Key Proficiency
Objective
As a Customer Service Representative, my primary objective is to support the
functioning of business operations by providing excellent Customer Service for
each Inbound & Outbound phone calls, have active listening skills, empathy, and
time management & organizational skills. I am to create a positive and
productive work environment by communicating with fellow team members,
setting & obtaining company goals, and monitoring performance for
improvement.
Experience
April 2011- November 2023
Dietary Manager ¢ Granville County Schools
+ Responsibilities: The Dietary Aide assists the Cook in the preparation and
service of meals.
* Utilized protective gear in all appropriate functions.
* Placed prepared food on plates/trays in accordance with tray tickets in line
with our established policies and procedures, and as may be directed by
the Food Services Director/Manager or Cook, to ensure that quality food
service is provided at all times.
* Prepared and delivered food and trays, washed dishes, cleaned and
sanitized kitchen according to health standards.
¢ As a Dietary Aide I was detail-oriented, well-groomed, acted professionally
and was a team player who worked well with others.
January 2001- September 2005
Private Duty Nurse Aide * Health Care Options
Responsibilities:
* Companionship and conversational engagement with clients;
* Medication and appointment reminders.
+ Alzheimer’s and Dementia Care.
+ Ability to treat and care for seniors and their property with dignity and
respect.
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Communication
Implemented new procedures and technologies that improved efficiency and
streamlined operations.
‘Leadership
Successfully led a team to exceed sales goals while maintaining excellent
customer satisfaction scores.
References
Available upon request.
Contact this candidate