Customer Service Call Center

Vicki Stolte

**** ***** ***** ******, ******* ***41

PH 520-***-****

Email: *************@*****.***

Objective: To secure a position that will utilize my current abilities, as well as providing opportunities to expand my skills and career.

Chamberlain 2014-2023

Tucson, AZ

Support Tech & Customer Service

Inbound call center offering technical support and customer service on Chamberlain & LiftMaster made products and accessories.

My job functions include assisting customer’s with their products, creating orders, checking status order’s, emails, escalations, outbound calls, mentoring new hire’s as well as coworkers.

G C Service 2012 - 2014

Tucson, AZ

Collector

Job functions included, collected defaulted student loans for the National Student Loan Program and American Educational Service on behalf of the U.S. Federal Government.

Intuit

Tucson, AZ 1999 -2011

Customer Service Representative & Tech Support

Inbound call center offering technical support and customer service for Quick books Pro-Advisor accounting software program.

Job functions included A/P, A/R, Payroll, Federal & State reporting, deposit money, writing check’s, bank statement’s, job costing, Profit & Loss reporting, balance sheets, assisting Pro- Advisor’s in the field, Networking computer’s, sharing folders, setting password’s.

High School Diploma, GPA 4.0

Computer Business Skills Diploma

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