Business Analyst
Resume:
SIMONE GREER
Plymouth MN 55446
612-***-**** ~ **********@*****.***
Qualifications Summary
Results driven professional, with exceptional leadership skills, an ability to oversee multiple areas; with 25+ years of experience in banking, accounting, mainframe and software application testing, training staff. Experience in, procedure creation, process improvement, agility, and project management processes.
Exceptional oral/written communication, interpersonal, multi-tasking, organizational, analytical, administrative, problem-solving skills. At ease in work situation with changing functions, can adapt to any environment.
Business System testing with multiple testing and script writing, Snap, VCF, SABRS,
Experience with Workday, Ariba, Microsoft Office Suite, SharePoint, FileNet, and EZFile.
Experience with ServiceNow, Outlook, Teams, Project, and Visio.
Experience with creating training courses through Fedlearn
Exceptional trainer for On-boarding processes, eye for details.
Knowledge of the Agility and SCRUM methodologies and processes.
Expertise in communicating, facilitating, and coordinating at the technical, legal and system levels of the organization.
Proactive individual with a superior work ethic and an ability to think outside the box.
Thrive in both individual and collaborative work environments by motivating myself and others. Quick study able to gasp new concepts, methods and processes.
Ability to interact with all levels of organization; Experience working with a diverse group of people during my undergraduate and graduate studies which allowed me to appreciate different backgrounds and talents.
Works well in a group setting as well as independently, with minimal supervision; I readily assume lead roles when needed or requested by upper management.
Ability to see the big picture in an organization and thrive to meet the expectations of any goal or objective.
Self-Motivation for problem resolution.
Exceptional leadership skills and the ability to learn from mistakes.
Professional Experience
FEDERAL RESERVE BANK OF MINNEAPOLIS - Minneapolis, MN
Business Analyst III Legal Division (2023-2024 Retired)
Update quarterly security reviews.
Conducting access reviews
Process and manage Fed Identity request.
Process and manage Service Now request.
Conducting required testing.
Document drafting and proofreading.
Represent of the Ninth District on the Federal Reserve System Communication and IT Law work groups.
Administering the annual Form C Process
Completing the intake process of Contracts
Creating first drafts of contracts from templates
Coordinating policy changes
Administering the legal work tracking spreadsheet
Managing the Legal Hold Process
Assist with Strategic Objectives reporting, including creating draft reports.
Coordinate and setup new employee onboarding/off-boarding.
Reviewing, verifying, and analyzing financial information for accuracy and compliance.
Developing and maintaining procedures.
Researching, analyzing, and compiling financial data from multiple sources. Analyzing data to produce business information and performance metrics.
Preparing financial performance, scenario, and ad hoc analyses to aid in decision making.
Reconcile p-card transactions.
Submit monthly accruals for Legal Division.
Department liaison for evacuation procedures and plan, Records liaison, Department coordinator for Business Continuity plan.
FEDERAL RESERVE BANK OF MINNEAPOLIS - Minneapolis, MN
Business Analyst III Public Affairs (2015-2022)
Arrange logistics for 10+ events, including completion of complicated event packets each year.
Reconcile 600+ p-card transactions each year.
Submit monthly accruals for Public Affairs Department.
Coordinate and process contracts through Procurement and Law Departments.
Department liaison for evacuation procedures and plan, Department coordinator for Business Continuity plan.
Update quarterly security reviews.
Process and manage Fed Identity request.
Coordinate and setup new employee onboarding/off-boarding.
Working with business areas to create monthly forecasts, annual budgets, activity distributions, and explain support costs.
Acting as a financial consultant and working with Senior Management; providing detailed and complex analyses to aid in decision making for department.
Researching, analyzing, and compiling financial data from multiple sources. Analyzing data to produce business information.
Preparing financial performance, scenario, and ad hoc analyses to aid in decision making.
Reviewing, verifying, and analyzing financial information for accuracy and compliance.
Developing and maintaining procedures.
FEDERAL RESERVE BANK OF MINNEAPOLIS - Minneapolis, MN
TS Customer Support Representative, Sr. (1999-2001) (2005-2015)
Assisted with the coordination of the Kansas City, Pittsburgh and Minneapolis Treasury Service consolidation; by performing testing on the Siebel Application, writing procedures and providing training to staff on the newly implemented Siebel Application.
Wrote applications and task procedures for Treasury Service employees. Create proposals and write recommendations for any changing needs within the Treasury Services Department.
Managed and assisted with balancing issues providing incident management support from creation to resolution.
Identified and resolved more complex operational issues and projects for management in the Treasury Services department while assisting other team members to solve problems in a timely manner.
Completed daily and monthly proofing and balancing processes that requires professional communication and presentations of the end result, including reports in multiple critical accounting and reporting systems. Researches and resolves out of balance and suspense account conditions.
FEDERAL RESERVE BANK OF MINNEAPOLIS - Minneapolis, MN
Treasury Services Original Issue Payment Processor (2001 – 2005)
Balanced the transaction totals to the balance systems.
Assisted customers with complex questions about missing payments, tax obligations, wires, and problem resolutions.
Trained new employees on the application workflow, and mainframe job flows.
FEDERAL RESERVE BANK OF MINNEAPOLIS - Minneapolis, MN
Data Entry Operator (1996 -1999)
Applied the appropriate department policies and procedures, and FRS guidelines, to the data entry process.
Corrected and verified that data was entered accurately and within established deadlines.
Entered data for Savings Bond transactions into multiple computer applications (Mainframe, Excel).
Education
UNIVERSITY OF PHOENIX – Minneapolis, MN B.S. in Business Management, 09/2010
CAPELLA UNIVERSITY – Minneapolis, MN M.B.A in Business Administration, 08/2020
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