Customer Service Team Member

Abigail Masters

**** ******** ** ***** ****, FL *3565 Cell: 813-***-****

**********@*****.***

Career Focus

I have been certified phlebotomist for 5 years . I currently work at HCA trinity. I’ve done EMT ALS & BLS,hospital lab work,mobile phlebotomy, and donor phlebotomy.I love being in the medical field I have excellent customer service!

Summary of Skills

Quick learner

Energetic and organized

Success-focused

Punctual

Cooperative team member

Outstanding interpersonal skills

Eager

Great assistant

Outstanding customer service

Approachable

Education and Coursework

-Forklift and propane operator

-Class of 2018 WESLEY Chapel High School – Wesley Chapel, FL, USA

-Pasco-Hernando state college - Wesley Chapel, FL

-HCC continuing education- Ybor,FL

Experience:

-7 years Customer service

-6 months EMT

-6 years phlebotomy experience

-3 years lab experience

-1year of Patient care tech experience

Work History

-Temporary Receiving manager at tractor supply 7/21/23 - 11/23

-HCA Trinity phlebotomist 2/1/23

-Lead FTO EMT- STAT ambulance 8/31/22-01/31/23

Reason for leaving: company issues

-Oneblood 11/15/2021-

Reason for leaving: need a better schedule due to going back to school and dog having two surgeries

-Mainstream Laboratories Mobile phlebotomist

09/2021-11/14/2021

Contact: Jeo villacis 305-***-****

Reason for leaving: Moving to winter haven

-Medical Center of Trinity Lab Assistant 2

01/2021-11/14/2021

Contact reference: Lisa Azzara 727-***-****

Reason for leaving: Moving to winter haven

-Advent Health Wesley Chapel Lab Assistant 2/PCT

05/06/2019-01/2021

oContact Reference: Callista Moyano-813-***-****

oReason for leaving: needed PRN spot and none available

-Quest Diagnostics Oct/2018 - Nov/2018 Contract expired

oContact Reference: Jamie Sheldon 352-***-****

-Substitute care giver at Little Pioneers Jan/2017 - March/2017

-Sales associate at the world market. March/2018 - June/2018

Achievements

-For yearly eval was deemed fastest phlebotomist on the team

-For yearly eval was told sense I worked at Medical center of trinity there were 0 recollected specimens

-Got approved to be the trainer of school students and new staff for phlebotomy skill training.

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