Claims Adjuster Property
Resume:
ROSSANA CARRIERO
**** ********* ** ~ JACKSONVILLE, FL 32246 ~ 904-***-**** ~
*******.********@*****.***
PROFESSIONAL SUMMARY
Diligent and detailed oriented property claims adjuster with over 16 years of experience in handling property claims adjusting as a field adjuster, liability and desk adjuster.
Vast knowledge of construction and adjusting for commercial and residential claims. Able to succeed in a fast-paced environment. Strong investigated skills to review and determine coverage as well as damage evaluation. Able to multitask while paying attention to detail. I am reliable, able to work independently and in a team environment. I am a customer service driven person that goes beyond requirements to make sure all the customers’ needs get handled with professionalism. Able to work extended hours including evenings and weekends as needed.
TECHNICAL SKILLS
Proficient in Xactimate X1 ~ XactAnalysis ~Microsoft Office Products ~ Adobe Illustrator ~ PDF Pro
Claims Software Platforms CMS~FACTS~SPIN~CLAIM ASSIST
Bilingual Verbal and Written Spanish
PROFESSIONAL EXPERIENCE
Independent Claims Adjuster June 2008 – Present
Frontier Adjusters ~Property and Liability Claims Adjuster October 2019 - Present
Performed inspections, completed estimates and reports for residential and commercial claims.
Investigated, evaluated, negotiated and settled moderate to large losses presented by the insured or their representative.
Confirmed and analyzed coverage, recognized liability exposure and negotiated equitable settlements in compliance with all state regulatory requirements.
Researched and reviewed State Building Code documents and applied accordingly.
VCS Claims ~ Desk Adjuster for catastrophic loss for American Integrity December 2023-2024
Completed thorough claim investigations to determine coverage.
Reviewed insured policies and correctly applied limits and deductible.
Maintained consistent communication both verbal and written with insured or authorized representatives.
Set appropriate reserves for claims, and processed payments.
Composed reservation of rights letters, settlement letters, partial and full denial letters.
Negotiated and settled claims with the insured, attorney firms and public adjusters.
Assigned experts when needed to determine the cause of loss.
Reviewed engineer’s and field reports.
ClaimCor September 2020-2023
Claims examiner and desk adjuster.
Reviewed and collaborated adjuster estimates, responsible for reviewing estimates over $100K.
Completed supplemental review and revisions.
Determined coverage and issued payment, settlement letters, including partial and full denial letters.
Negotiated and settled claims with the insured, attorney firms and public adjusters.
Communicated with insured and representatives throughout the claim process.
Assigned experts when needed to determine the cause of loss.
Colonial Claims ~ Property Claims Adjuster July 2008 - Present
Inspected and completed estimates and reports in a timely manner as required by insurance carriers to meet their specific guidelines.
Scoped and estimated damages for residential and commercial claims involving, fire, water, theft, wind, hail, vandalism, and hurricanes.
Completed contents inspection, investigation and processing.
Worked Hurricanes Matthew, Irma, Michael, as well as many tropical storms and hailstorms.
Have inspected and completed over 10,000 losses estimating from high net worth claims to large, medium and small losses.
EDUCATION
Bachelor of Science: Business Management ~ University of Tampa, Florida ~May 2002
CERTIFICATIONS
Adjuster- All Lines Florida E039371 Issued August 2008
Non-Resident License: Georgia
FEMA Flood License FCN: 001*******
NPN 7388435
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