Customer Service Technical Support

AKIESHA M KEAIRNS

IDA GROVE, IOWA 712-***-**** *******************@******.***

Objective

To obtain a secure full time job.Shape

Experience

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Super 8 by Wyndham Ida Grove May 2023 – June 2024

Front Desk Night Audit and Housekeeping

Guest check in and out

Night audit

Cleaning rooms

Breakfast set up & Clean up

Reservations

Checking rooms

Assist customers with questions & concerns

Laundry

Deep cleaning

Ansering calls

Billing & Payment

Seaboard Triumph Foods May 2019 – June 2024

FSQA & Production

Making sure all employees wore proper PPE

Prodctuion floor auditor

Meat specifications were being met

Individual production like audit

Sanitization tank were filled and the levels were properly added

Packaged meat & boxed meat

Team leader (Red hat)

Printed lables for products

HACCP certification

Stream Jan 2011 – Sept 2011

Customer Service

Technical support

SAV department

Billing inquiries

Cancellation

New accounts

TmOne Sept 2011 – Sept 2012

At&t Outbound Sales Rep

Outbound sale calls

Business & wireless accounts

Promotion Bundles

Cancel service

New service

Billing inquiries

Alorica August 2007 – August 2009

Customer Service Rep & Technical Support

Gateway Computer & At&T technical support

Trained new employees

Customer concerns and questions

Team leader

Inbound calls

Billing inquiries

Skills & abilities

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Management

Problem solving

Communication

Leadership

Adaptability

Creativity

Time management

Customer service

Data analysis

Attention to detail

Decision making

Dependability

Self motivated

People skills

Contact this candidate