Customer Service Marketing Manager
Resume:
Elida G.Krueger
Professional Summary
Experienced Residential Property Manager. Successful at raising occupancy rates by securing long-term tenants. Highly motivated sales associate with extensive customer service and sales experience. Enthusiastic Marketing Manager and dedicated employees with high integrity, strong work ethic, and great leadership skills. Work History
Property Manager-APM Tax Credit Lease Up
March 2024-July 2024
Property Manager-CFP
July 2023-March 2024
Main goal was to improve occupancy and delinquency Property Manager-TGC
August 2022-June 2023-Transitions Hospitality to Multi Family Oversaw the renovations and assisted with the transitional phase for The new property management take over
Property Manager-Seventytwo27-Resprop
April 2022-August 2022
Managed rent,tenants,property maintenance and repairs. Resident retention and processed high balance eviction filings. Handling the ongoing renovation project.
Property Manager-Windy Ridge Dominium Tax Credit
May 2021- Feb 2022
Maintains property rentals by advertising and filing vacancies,negotiating, and enforcing leases
Prepare reports by collecting,analyzing, and summarizing data and trends
Assistant Manager- Stoneridge Apartments Dominium Tax Credit January 2020-May 2021
Activity Director-Legacy of Georgetown
April 2018-November 2019
I created and led activities like arts and crafts, music, dance, and sports to develop their social skills and promote active, healthy lifestyles. To work with these populations, you need patience, compassion, and excellent communication skills. My duties include designing activities programs, training and managing assistants and other staff, interacting with patients, and providing first aid.
Assistant Manager\Leasing Director -GVA Property Management November 2017-March 2018
Implemented marketing strategies which resulted in 12% growth of customer base.
Developed a new process for employee evaluation which resulted in market performance improvements.
I oversaw the accounts for six properties
1701 Oak Hill Lane
Austin,Tx 78744
*****.*******@*****.***
Skills
Building and rapport
Lease oversight
Prospecting assistance
Local market conditions
Customer service
Fair housing policies
AMSI
Resman
Entrata
Yardi
One Site
DU Online
Spanish\English
Tax Credit
CRM
Appfolio
Lease Up
References
Rachel Sypho
Dwayne Stewart
Dawn Aiello
Darcy Sanford
Connie Roland
Lyndsay Hanes
Remi Vallejo
Bennie Swist
Shelley Sexton
Nikki Reoux
Brandy Logan
April Garza
Misty Hernandez
**numbers upon request**
Manager\Assistant\Leasing-Oxford at Tech Ridge
March 2017-November 2017
Verified that all customer complaints were handled promptly and appropriately.
Maximized rental income while minimizing expenses through effective planning and control
Followed up on delinquent tenants and coordinated collection procedures.
Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Leasing- Ridgecrest
October 2016-March 2017
Leasing-Churchill Forge Properties
April 2008- October 2016
Communicated effectively with owners, residents and on-site associates. Maximized rental income while minimizing expenses through effective planning and control.
Leasing/Housekeeper-Legacy Properties
January 2006-December 2007
CJR Personnel/BG Staffing
February 2003-December 2005
Wally’s Burger Express
March 1996-December 2002
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