Hospital Administrator, Strategic Planning, Finance, Leadership.
Resume:
Joan Helen Cameron MA Administration
Experience:
Canadian Centre for Accreditation Standards Review Committee Member (Volunteer) 2023- Present
Canadian Centre for Accreditation Centre canadien de l’agrément
206 - 970 Lawrence Avenue West
Toronto, ON M6A 3B6
Standards Review Committee member for the Canadian Centre for Accreditation.
Medical Equipment Management Operations. (Volunteer) 2019-Present
258 Van Horne Street
Thunder Bay, Ontario P7A 3E7.
Telephone: 807-***-****.
Provide MEMO with review and packing of hospital and medical equipment, school equipment and supplies for Cuba, El Salvador, Sierra Leon, Liberia and Zimbabwe.
Chief of Medical Quality, Accreditation Consultant, Education and Training 2015-2019
Bona Dea International Hospital
Mehdi Abbasov Street 2
Baku, Azerbaijan AZ1060
Cell Phone: +94450- 2564611.
Prepared hospital operations management systems for the opening of the Bona Dea International Hospital.
Development and implementation of Strategic and Operations Plans Finance Plan
Development of Ethics Program, Medical and Dental By-Laws
HIS/EMR development
Quality Improvement programs, policies, procedures and medical protocols
Advised Board of Directors on international standards of construction
Established Continuous Medical Education for professional and support services staff
Hospital Administrator 2014- 2015
Chrissie Tomlinson Memorial Hospital
PO Box 273, Grand Cayman KY1-1104
Grand Cayman Islands.
Telephone: 1-345-***-****.
Administered the operations management of Chrissie Tomlinson Memorial Hospital PMC, an urgent care and surgical hospital located in the Cayman Islands that specializes in general surgery, urology, oncology, neurosurgery, and gynaecology, plastic and minimally invasive prostate robotic surgeries.
Responsible for the operations management of the hospital.
Prepared management systems, strategic, operational, business plans, human resources programs
Developed document and form system
Established Quality Improvement and JCI Accreditation standards
Obtained Cayman Island medical tourism certification for international services
AIHQ Accreditation Consultant 2013- 2015 (part time)
American International Healthcare Quality
4312 Classen Blvd. Oklahoma City OK 73118. 1-405-***-****
Project Leader for Mock Surveys and Joint Commission International Accreditation.
Provided consultation, education, training at the National Medical Holding Cardiac Surgery Hospital, Paediatric Rehabilitation Centre and the Diagnostic Centre in Astana, Kazakhstan.
Interim Guest Lecturer (volunteer) 2012- 2012
Nursing Baccalaureate Degree
Lakehead University, Thunder Bay, Ontario, Canada
Thunder Bay, Ontario, Canada
Chief Nursing Officer and Consultant to JCI Accreditation 2009- 2012
National Research Centre for Maternal and Child Health
32 Turan Avenue, Left Bank
Astana 10000, Kazakhstan.
Telephone: 00 8 701-1421.
Administered the delivery of nursing services and nursing education at a 500-bed Research Centre for Maternal and Child Healthcare
Provided nursing and clinical services in Adult Reanimation, Children Reanimation, Neonate Reanimation, Haemodialysis and IPPD, Obstetrical /Gynaecology and Paediatric Operating Rooms, IVF, paediatric and obstetrical/gynaecological services.
Affiliated with Astana Medical University, Nazarbayev University and the Astana Nursing Technical College.
Consultant in the planning for Joint Commission International Accreditation.
Developed a nursing diploma curriculum and nursing baccalaureate curriculum
Developed Strategic Plan, Operational Plan, Infection Control and Risk Management programs
Organized JCI Accreditation Process
Principal Trainer for Joint Commission International accreditation project
Supervised 425 professional staff and 400 support staff
Facilitated costing and pricing for healthcare services
Developed hospital wide Policy and Procedure System
Directed Case Management/ Utilization Review/ Medical Records statistical analysis activities
Liaised with Finance and Accounting Departments for insurance and third party payer contracts.
Established Continuous Education Services Department and Nursing Post Basic Education School
Taught English, Medical Terminology, Paediatric, Midwifery, Oncology and Surgical Nursing
Provided nursing student clinical training
Established Nursing QI program, Nursing Process and Patient Care Plans, standards, policy and procedures
Assisted with BCLS/ ACLS training programs
Prepared three year nursing diploma program curriculum
Prepared four year nursing baccalaureate degree curriculum
Facilitated establishing of Centralized Pharmacy Department
Facilitated establishing of Nursing IT System
Administered Infection Control and Risk Management programs
Participated on all senior management and accreditation committees
Director General of Nursing (closed) 2004– 2009
Saad Specialist Hospital
PO Box 30353, Al-Khobar 31952, Saudi Arabia.
Established nursing and clinical services at Saad Specialist Hospital a 600-bed accredited tertiary care hospital complex in the Eastern Province, KSA that provided CCU, ICU, NICU, PICU, RDU, IVF, kidney transplant, and heart surgery.
Commissioned services for hospitals due to open in the Middle East with Saad Group
Chairman/Facilitator: Managed Care and Clinical Pathway System
Researched, Designed and Established a Standardized Care/Managed Care System
Established Managed Care Clinical and Financial data audits
Chairperson Task Force- Employee Health Services for 5000 employees
Established Occupational Health & Safety/Employee Health Services 5000 employees
Coordinator for JCIA, CCHSA, ACHSA accreditation and audit committees
Facilitated costing and pricing for healthcare services
Directed Case Management/ Utilization Review/ Medical Records statistical analysis activities
Liaised with Finance and Accounting Departments for insurance, capitates and third party payer contracts
Assisted with the implementation of the ICD 10 AM, DRG, CPT Coding and Charge Master Systems
Chief of Nursing Services 2003- 2004 King Khalid Hospital, Ministry of Health
PO Box 1120, Najran, Saudi Arabia.
Telephone: 966-*-***-****.
Administered the delivery of regional nursing services and nursing education in south-western, Saudi Arabia at a 400-bed regional referral hospital that provided CCU, ICU, Neuro ICU, NICU, Trauma Center, Burn Unit, RDU, HBO, Helicopter Critical Care Services, CSSD and medical/nursing services.
Supervised 640 professional and 100 support services staff.
Established Nursing Education Department
Established Nursing Department Standards
Established Nursing QI Program
Participated in international recruitment
Prepared clinical equipment budgets
Developed renovation proposals
Participated on all senior management committees
Administered Infection Control and Risk Management services
Supervised primary health care clinics and community mental health services
Assisted with commissioning of Najran Institute for Females Nursing School
Established Continuous Education Services Department and Nursing Post Basic Education Institute
Taught English, Medical Terminology and Paediatric module for nursing students at the Najran Institute for Females Nursing School
Provided clinical training for 150 nursing, x-ray, pharmacy and radiology students
Established BCLS training center
Participated/coordinated CME lecture series
Commissioned staffing for Harbonah, Harrah and Maternity/ Child Hospitals.
Chief of Nursing Services 2000- 2002
Al- Fanateer Hospital of the Royal Commission
Box 11720, Madinat Al- Jubail 31961, Saudi Arabia.
Telephone: 966-*-***-****.
Administered delivery of nursing services and nursing education at the Al-Jubail Royal Commission accredited hospital that provided Neurosurgery ICU, Medical ICU, RDU, NICU, PICU, Ophthalmology, Operating Room, Helicopter Services for Critical Care, CSSD and general medical/nursing services in the Industrial City of Al-Jubail.
Supervised 280 professional staff and 40 support staff
Facilitated costing and pricing for healthcare services
Directed Case Management/ Utilization Review/ Medical Records statistical analysis activities
Liaised with Finance and Accounting Departments for insurance, capitates and third party payer contracts.
Established Nursing QI program
Established Nursing standards, policy and procedures
Taught English and Medical Terminology classes
Established Continuous Education Services Department and Nursing Education Department
Established BCLS/ ACLS training program
Re-commissioned Burn and Renal Dialysis units
Established Nursing IT System
Established Nursing Services job descriptions
Established electronic Nursing Process and Patient Care Plans
Established Patient Classification System
Administered Infection Control and Risk Management programs
Participated in international recruitment for all disciplines
Commissioned staffing for Al Noor and Al Hera Hospitals (500 beds)
Provided primary healthcare services staffing for Hadeed Steel Mill and Sabic Industries Refineries
Prepared and monitored budget expenditures
Participated on all senior management and accreditation committees
Director General of Nursing 1997– 2000
Al- Mouwasat Hospital
PO Box 282
Dammam, 31932 Saudi Arabia.
Telephone: 966-*-***-****.
Administered the delivery of nursing services and nursing education at a 250-bed accredited private hospital that provided Cardiac Laboratory, CCU, ICU, RDU, NICU, PICU, Plastic Surgery, Cosmetology, Ophthalmology, Operating Room and regular medical/ nursing service programs at the company base hospital in Al-Dammam, Eastern Province, KSA.
Supervised 400 professional and support services staff
Participated in Saudi Aramco Oil Company healthcare contracts for 15000 patients
Administered financial charging for healthcare services
Directed Case Management/ Utilization Review/ Medical Records statistical analysis activities
Liaised with Finance and Accounting Departments for insurance, capitates and third party payer contracts
Established Hospital Q.I. Program
Chairperson & Trainer of External Disaster Training/ Drills/ Committee
Appointed as Risk Management and Q.I. representative to Saudi Aramco Oil Company
Provided primary healthcare services staff and supervision at the Safaryah and Nahirah camps
Taught English language and Medical Terminology classes
Chairperson & Established the Hospital Policy and Procedure System
Initiated and commissioned 42-bed long term care unit
Established Paediatric and LTC multidisciplinary teams
Commissioned Cosmetology/Plastic Surgery Clinic
Commissioned Cardiac Catheterization Laboratory
Commissioned a 23-unit renal dialysis service
Coordinated El-Maghraby Ophthalmology Surgical clinics
Established Diabetic Educator Services
Administered Infection Control and Risk Management programs
Responsible for Nursing, CSSD, Respiratory Therapy, Para-Medical budgets
Participated in International recruitment in India, Philippines and Canada
Participated on all senior management committees
Directress Domicile De Communities Regional (closed) 1994– 1996
District of Cochrane,
Timmins, Ontario, Canada.
Administered the delivery of Community Health and Social Services for the District of Cochrane.
Prepared and Monitored a twelve-million-dollar budget
Supervised nine regional administration offices and personnel
Recruited/ Supervised 106 multidisciplinary MD, OT, PT, ST, SW personnel
Negotiated purchased service contracts for home care comprised of 450 nursing /100 Homemaking staff
Responsible for pre-admission and admission client assessments and treatment care plans
Established Quick Response Program
Established Acquired Brain Injury Program
Established ICD 9 CM Regional Patient Management Information System
Provided nursing baccalaureate and diploma student educational contracts for Queens University, Laurentian University, Northern College, Canadore College and Algonquin Colleges students
Liaised with regional, district, municipal health committees and services
Participated in union negotiations with ONA, SEIU
Participated on all regional District Health Council Committees
Assistant Administrator 1986– 1994
North Bay Psychiatric Hospital (closed)
PO Box 3010, Highway 11 North
North Bay, Ontario, Canada, P1B 8L1.
Telephone: 705-***-****.
Administered the delivery of health care services at a 310 bed accredited regional psychiatric hospital providing adult and youth services, community mental health and addictions services which has University affiliations with Western University and Laurentian University in Ontario, Canada.
Provided relief as acting administrator for seven years
Supervised 750 employees
Controlled a sixty-nine-million-dollar budget
Recruited professional and support service staff
Participated in OPSEU union negotiations
Chairperson of Canadian Council Hospital Accreditation Committee.
Established Employment Equity, Employee Assistance, Occupational Health and Safety Programs
Implemented a Psychosocial Rehabilitation Program
Participated on Ontario MOHLTC Policy Development Committees.
Established education for student clinical affiliation contracts for PT, OT, SW, BScN and diploma students from Queens University and Canadore, Northern and Algonquin Colleges and James Bay indigenous students.
Served on Nipissing University Strategic Planning and three regional college Health Advisory Committees
Participated on District Health Council Committees and Strategic Planning Committee, Nipissing University
Administrative Utilization Review & Discharge Planning Coordinator 1982 – 1986
McKellar General Hospital (closed)
25 South Archibald Street
Thunder Bay, Ontario, Canada, P7E 1G6.Telephone: 807-***-****.
Established a Patient Care Management System in a 395-bed tertiary care hospital that provided ICU, Neurosurgery ICU, NICU, PICU, RDU, Trauma/ Critical Care, Air Evacuation, Organ Retrieval, Helicopter Critical Care services and regular medical/ nursing services with university affiliation with McMaster Chedoke University, Hamilton, Ontario and Lakehead University, Thunder Bay, Ontario for graduate and post-graduate medical, nursing, physiotherapy, occupational therapy, and social work internship.
Established a Patient Care Management System
Analyzed HMRI/ CIHI data for medical/ budget Utilization Review and Finance Plan
Prepared Critical Care budget submission for a 395 bed base-hospital
Co-ordinated pre-admission, admission assessments, treatment care plans for Utilization Review
Coordinated combined hospital and community committees
Served as hospital liaison with other regional hospitals/ health centers
Co-ordinated assessments and applications for client admissions to alternative levels of care
Wrote Ontario MOH Air Evacuation Manual & Coordinated Critical Care Ambulance program
Coordinated Organ Retrieval teams/services
Wrote Patient Care Management Manual
As member of Critical Care Air Ambulance services provided clinical instruction
Member of hospital senior management committees
Member of Canadian Council of Hospital Accreditation Committee
Participated on regional District Health Council Committees
Nursing Services Program Director 1973 – 1982
Grandview Lodge and Dawson Court, Long Term Care Facilities (closed)
City of Thunder Bay, Corporate Services Department
141 May Street, South
Thunder Bay, Ontario, Canada, P7E 1A9
Telephone: 807-***-****.
Coordinated the nursing program for Thunder Bay Long Term Care facilities of 500 beds.
Supervised 360 employees
Responsible for pre-admission and admission client assessments and treatment care plans
Co-ordinated assessments and applications for client admissions to alternative levels of care
Responsible for recruitment of nursing employees
Developed Nursing Policies and Procedures
Developed job descriptions and performance review standards
Participated in union negotiations with ONA, CUPE, SEIU
Established Thunder Bay Gerontology Education Committee
Participated in Canadian Council Hospital Accreditation Committee
Participated on all senior management committees
Participated on regional District Health Council Committees
Nursing Administration Program Director 1970 – 1973
Lakehead Psychiatric Hospital (closed)
580 Algoma Street, North
Thunder Bay, Ontario, Canada, P7B 5G4
Telephone: 807-***-****.
Coordinated nursing programs in acute care, psychogeriatric and developmentally handicapped services in a 1000-bed hospital.
Supervised of Nursing of 340 employees
Established Nursing Process and Patient Care Plans
Member of Senior Management committees
Participated in Canadian Council Hospital Accreditation Committee
Participated on regional District Health Council Committees
Staff Development Instructor
Education:
Professional Licences
College of Nurses of Ontario 5700075
Saudi Commission for Health Specialists, Kingdom of Saudi Arabia.04-K-N-4697 Specialist
Professional Associations
Canadian Nurses’ Association
Registered Nurses’ Association of Ontario
Master of Arts in Administration of Universities and Colleges 1991
Majored in University Business Management and Education Practises: Nipissing University Campus, North Bay, Ontario, Canada for Central Michigan State University, Mount Forrest, Michigan, USA
Bachelor of Science in Nursing Degree 1979
Majored in Nursing and Business Practices; Lakehead University, Thunder Bay, Ontario, Canada
Business Management Diploma 1985
Confederation College of Applied Arts and Technology, Thunder Bay, Ontario, Canada
Computer Diploma 1997
Computer Training Academy, North Bay, Ontario, Canada
Joint Commission International Certification- Executive Briefings Barcelona, Spain 2012
Conference presenter: “Hospital of the Future- a Business Forum”- Astana, Kazakhstan, September 2011.
Conference presenter: “Caring to Know, Knowing to Care”- Jerusalem, Israel, June 2012.
Canadian Centre for Healthcare Accreditation; Member of Standards Review Committee, 2023.
References and Copies of Original Documents Available Upon Request
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