Customer Service Old Mutual
Resume:
Dear Sir/ Madam
I am writing to apply for the position of Client Service Consultant at Old Mutual Windhoek Branch as a customer service professional with up to 12 years of experience, I have a strong background in providing outstanding customer service to both internal and external customers. I am confident that I possess the necessary skills and abilities to be and immediate asset to your team, in my previous roles, I successfully manage a wide variety of customer service tasks and responsibilities. I am well-versed in problem solving and resolving customer issues in an efficient and friendly manner.
Additionally, I am highly organised individual with excellent communication and interpersonal skills.
I am eager to join Old Mutual and contribute to the team by leveraging my knowledge experience. I am confident that I can be a valuable asset to the organisation, and I believe That I could make a positive impact on the customer service department. If you need to follow-up for any reason, my phone number is +264-********* Thank you for your consideration.
Sincerely,
Mariska Linda Khoa
Old Mutual
Mutual Tower, 223 Independence Avenue
www.oldmutual.com.na
Profile
Work Experience
*******@*****.***
Empelheim Junior
Secondary Scool
Standard 8 / Grade 10
COMPUTEACH
• Excel Basic
•Word Basic
MAST Namibia
• Telephone
Techniques
Old Mutual
• Receipting
Education
Certificates
English
Afrikaans
Language
References
MARISKA
LINDA
KHOA
March
1990 -
April 200
Namibian Police
Adminstrative Clerk
• Handling the day-to-day clerical duties.
May 2000
-
February
2014
Old Mutual
Client Service Constultant
• Establish a positive client relationship through efficient customer service assistance.
September
2019 -
October
2021
Furnmart
Debtors Clerk
• Verify and record transactions and resolve
account discrepancies.
Ministry of Education
Relief Teacher
• Provide a healthy learning environment and
relay all educational needs to the students.
Dedicated and client-focused professional with over 10 years of experience in customer service and client relations. I am motivated, adaptable and responsible professional who has a proven aptitude for learning and gaining new skills which then has made me a number of notable achievements in my career.
Namibian Police
Phone:
G . J Nell /Dep Comm
Old Mutual
Phone:
Human Resourace
Administrator
January
2022 -
December
2022
Furnmart
Phone: +264-*********
Dirkie Stevens
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MINISTRY OF HOME AFFAIRS
DEPARTMENT OF CIVIC AFFAIRS
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UIARRIAGE CERTIFICATE
Date of birth: Year oay JoFl
Date of birth
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EMPELHEIII/I JUNIOR SECONDARY SCHOOL
P.O.BOX 603, MARIENTAL TEL. (063)240637 FAX (063-******-** May 2018
SCHOOL LEAVING CERTIFICATE
I hereby confirm that: vAN SCHALKWYK MARISKA LINDA, born 011a911972 successfully complered srandard 8 in November l9gg. RESULTS: STANDARD 8 - 1988
Yours truly
Mrs. T. I V, wvk
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Afrikaans lttTaal 400 172 HG E 43
znd 300 t27 HG E 42,3
124 SG E 41,3
Ecomics 300 152 SG D 50,6
Business Economics 300 132 SG E 44
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EMPELHEIII4 JUNIOR SECONDARY SCHOOL
P.O.BOX 603, MARIENTAL 'I'EL. (063)240637 FAX (063) 24262{t 23 May 2018
STATEMENT OF RESULTS
I hereby confirm that: vAN SCHALKWYK MARTSKA LTNDA, born 011******* successfully completed standarcl 8 in November 1988. RESULTS: STANDARD 8 - 1988
PA
Yours truly t:
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GE OF
Mrs. T. V wvk
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MARKS
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GRADE SYMBOLS o/ /o
Atiikaans I't Taal 400 t72 HG E
2nd 300 127 HG E 42,3
43
Accoun 300 124 SG E 41.3
Ecomics 300 t52 SG t) 50,6
Business Economics 300 132 SG E 44
1'yping 300 25
147 SG E 49
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PO[,70CI
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&{lr.qsrny oF r{Or\dr .dTFAIRS, I]ITh,{IGRA Department S.q"rr"ry aNn of S Folice 063- 3412000
063 - 242697
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rHE REGTOhJAL CON{I\{AN DER
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Private Bag 1003
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Your Rel:
\ours Sincerely
TS S{O1H rT ]UAY CONCflRN
l r-:TfilmiJffiii?,yff m1irlfoil 72a*0100052 was ar Adminisrative crerk ar D uties an rl Rcsp*nsibilitics\
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Fitrling Iteceive money tionr applicants anci dr: rhe banking l'lffiaffif:*;H,r'rif##th }vliss' Khoa durtng ttre severar years ilur srre rras ser,,.err *-s nn sire exhibits thi: liiEhest lev'el ol cliscipline ancl procructivity r.r,irhin onr r:rganization.
:ff.y::ffifri;;lblti"err:-.iil sralti men:b-.,l sr,- is very rve, organiz..e anrr i:an dre ffiH ffi.,il,y,lffx[1 ;ffiH:,3[;ff: andoconncren{ rhaf she has rrre ri,"ork errric Fleese don't hesitate ro con(acl me if 5,or.l have any questions abour her G.J. r\i&L{" {Osi
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Windhoek, Nomibio
Iel +264-**-***-****, Fax +264 6j 29? 3S2O
www.OldmUtuOl.Com.nO
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ol-D ff{UTIJAts- LIFE AS$rjRAISCE CCI&'IPANY
{NAMTHA) B.TD.
ReEistration No. 97/08',!
ffi8j${f,&ru mEso[rRaEs
Approved bY:
Date: 5 o t
To whom it moy concern:
Old Pleose Mutuotfrom occept fhis I Moy letter 2000 os confirmotion to I Aprit2005. thot Morisko Khoo. lD number 72ogo1ooo52 wos employed with Morisko Khoo,
. ' Worked Held the on tifle o of fulltime crient bosis. Service consurtont I ord Mutuor Nomibio Her roles ond duiies involve the below.
. e o . Hondlingollgenerolqueries Processing Providing Providing product quoliiy benefit service ond poyments portfolio ond client informotion core: to customers
. o . Retoin Administeringclientsinformotion Performing business generol ond office generotion function of soles leods lf you hove ony questions or require furfher informotion, pleose don,t hesitote to contocf me Regords,
CINDY MBAKO
Humon Resource Administroior
Humon Resource
Old Mutuol Life Assuronce Compony Nomibio (Limited )
+264 (O) 61 299 3946 (
+264 (0) 61 2e9 3794 (
Telephone )
Fox)
Old Mutuol Life Assuronce Compqny (Nomibio) Limited. Reg No:97logt Dr. Dircctols: zA Erkono. PG de Hts Beyer Gerdes. {Choirmon) pU Kour;;{JC So-urh rr.Africon)nnrJ, j, nirrnErno7,KH Egumbo {Group iioo*.CEO) onl. Dr- N Shivute ond GW Vos (Souih Afticonl
Compony Secrelory: Otd Muiuol Life nssuionce Compony {Nomibio) Limited j0 c A gO l.o l I J F U o L PA c 7 Re s
(Emoil)
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OLDMUTUAL
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,bsffi 'Tx1ffil rtra{"d E'! e%' t*ennor q,eQirgre ffi"rr nom{-l v' Old Mutuol Life Assuronce Compony (Nomibio) limited I lth Floor. Mutuol Tower, 223 lndependen"" n""nr"jWndhoek PO Box'165, Windhoek, Nomibio
Iel +264 61 2?9 3999, Fox +264 6j 299 3S2O
www.oldmutuol.com.no
r 2018
To whom it moy concern:
OId Pleose Mutuolfrom occept this I Aprit2009 letier os confirmotion to 2g Febru ory thof 2O14. Morisko Khoo, ID number 720goloo052 wos employed with Morisko Khoo,
. ' Worked Held the on tifle o of fulltime crient bosis. service consurtont I ord Mutuor Nomibio Her roles ond duties involve the below.
. . o . . . . Retoin Administeringclientsinformotion Performing Hondling Processing Providing Providing business ollgenerol product quolity benefit generol ond service ond poyments office generotion queries portfolio ond function cljent of informotion soles core: leods to customers If you hove ony questions or require further informotion, pleose don,t hesitote to contoct me. Regords,
CINDY MBAKO
Humon Resource Administrotor
Humon Resource
Old Mutuol Life Assuronce Compony Nomtbio ( Limited )
+26a Q) 61 299 3946
+26a (0-61-299-****
(Telephone )
( Fox)
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RANCECOruIPA${V
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llegistration No, 97i091
hflUffiAil RES@A'MGES
Approved by:
Date:
Old Mutuot Ufe A$urqnce Compony (Nomibio) Limiied. Reg No:97,/Ogl Pirlctgr::
Dr. ZA E*ono. PG de HB Beyer Gerdes. (Choirmon) pU Kouto. (Sourh JC ruennirt. Alrjgon)j'r", KH rrsiEsno"Egumbo tii,(Group iioo*.ont. CEO). Dr. \ Shivule ond Gw Voss (South efticonJ
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Compony Secretory: O,d Mutuot Life Assuronce Compony (Nomibio) Limited ll !i
(Emoil)
TO WI.{OM gT MAY COS*CERI\N
This note se!'ves to test[fy that, Mrs. Maniska [-inda Khoa was an experlenced debtors ctrerfi< at Furnnnart Grooifontein fnonn 25 septernher 20r.9 and nesigned 07 october 2021 I have observed Mrs. Khoa is high!y corilrnit'ced and dedicated to her nespor-rslb!tri!/s. str"le has shown great determination and has developed good retrations with custorners and col{eagr.les. she displays attributes such as comrnitment, leadership and independence which are the foundatlons to the growing of the company. Mrs' Khoa is a devoted and handworking person who is atrways keen to put into practfce what is expected fronr her' she is veny passlonate arrd entfiuslastic about l-rer duties and wit{ always go the extra mile. lt is tl'lerefore n'ly wish tlrat she is glven every opportunity to realfze heer goars.
{ trus't l'rer professionan appnoach to al! her duties witrx be an asset in hen future career. I tn ust that the lnforrnatiotl provided witrt be of assistance. I wil{ be happy to provide fuflcher infonriration, if required YOURS IN' FLJR[\!T RE,r g ttilt .'d.'
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DIRKIE STEVEI\S
RCM I\AMIBIA
0811.480438
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OMULUNGA PRIMARY SCHOOL
P. O. BOX 1 164
GROOTFONTEIN
TELL: +264-**-******
FAX: +264-**-******
TO WHOM IT MAY CONCERN
I the undersigned take pleasure to testify that I know MS. Meriska Linda Khoa ID Number 720********. She started working here at Omulunga Primary School as a Relief Teacher from l1th of January 2022up to 3lDecember2022.
She is a competent and logical person. In addition to her excellent academic and professional background, she has also shown a thorough knowledge on how to take and conduct herself in a professional manner and do her best to render quality services. She is quite willing to accept responsibilities and challenges and she is keen to leam new ideas.
She is friendly and helpful person who promote teamwork and performs well. She is a lively person who generally has good input during official discussions. She is open to advices and willing to help or assist others. She has been always loyal to this School and rendered excellent service.
I can recommend Ms. Meriska Linda Khoa with confidence for any employment opportunity or assistance she might apply for.
My best wishes go with her.
Yo*rs-iu Education
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Mr. rTWJ: J.I. Sikongo
Head of Department
Ministry of Edueation
OmulunEa Frirnary School
2023 -0?- 0 2
P.O. Box 1164, Grootfontein
Tel/Fax: A67-2406gl
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This certificate is awarded to
Mariska Linda Khoa
Who has successf{_lf completed a One Day
Telephone Techniques workstrop in Novembe i zoaz
at MaST Namibia, Windhoeh.
Date of issue: 6 November 2002
Facilitator:
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