Risk Management Tax Preparer

DURIELL WILLIAMS

*****************@*****.*** 901-***-**** Memphis, TN 38109

Summary

Driven professional successful at working with customers of all backgrounds and cultures to analyze financial histories and prepare accurate tax filings.

Skills

Bookkeeping

Document Preparation

Individual returns preparation

Data Gathering

Records Management

Risk Management

Experience

Jackson Hewitt Memphis, TN

Tax Preparer

12/2022 - 04/2024

Kept precise documentation of client activities and submissions.

Ensured timely submission of all required documents.

Researched federal, state, and local laws for regulatory compliance.

Developed tables for recording income sources, deductions, credits, and estimated payments.

Utilized client information to ensure precise tax form completion.

Provided guidance on tax-related financial decisions.

Explained complex tax regulations to clients in a clear and simplified way, ensuring their understanding.

Ensured paperwork was organized and prepared for senior staff members to review efficiently.

Utilized income statements and balance sheets to analyze financial data for accurate calculation of tax liability.

Maintained strong communication with departments across the organization to guarantee data accuracy in system databases.

Offered support and clarification to customers on tax-related matters.

Assisted clients in selecting the most effective strategies to optimize their tax returns.

Corresponded with government agencies regarding discrepancies between submitted documents and actual amounts owed and refundable.

Assisted clients in responding to IRS notices of deficiency or audit findings.

Filed electronically through approved software programs.

Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.

Identified potential deductions to minimize clients' tax liabilities.

Conducted client interviews to gather necessary documentation and information for tax preparation.

Analyzed tax regulations and updated knowledge regularly to stay compliant with changes in tax laws.

Waffle House Memphis, TN

Cook/server/third Shift Supervisor

08/2022 - 04/2024

Responded promptly to customer feedback, addressing any issues relating to food or service quality.

Enhanced flavors of dishes by adjusting seasonings during cooking process

Managed the cleanliness of the work area by regularly sweeping, mopping floors, sanitizing surfaces, and emptying waste containers.

Ensured proper sanitation of kitchen equipment, surfaces, utensils and dishes.

Supervised and trained kitchen staff on proper preparation techniques.

The Protection Agency Memphis, TN

Security Officer

05/2020 - 01/2024

Assisted in managing crowd flow during large facility events.

Documented and reported daily activities, maintenance issues, and unusual occurrences.

Effectively oversaw surveillance camera system, ensuring prompt response to any detected questionable actions.

Investigated suspicious persons or vehicles on premises and contacted appropriate authorities when necessary.

Consistently ensured the safety and protection of the facility by conducting security patrols across various locations.

Granted building access to individuals only upon successful verification of their identity.

Ensured visitors were accompanied and supported as necessary throughout their visit.

Examined all instances of reported theft or vandalism on-site.

Right At Home Health Care Memphis, TN

In-Home Caregiver

03/2021 - 08/2022

Maintained a clean work environment throughout shift.

Organized client medications for timely administration.

Assisted clients with prescribed exercises.

Participated in continuing education programs related to caregiving duties.

Observed physical and mental condition of clients and reported any changes to supervisor.

Accompanied clients on errands or outings for shopping or leisure activities.

Monitored vital signs and reported changes to the appropriate personnel.

Respected client privacy rights at all times when providing services.

Maintained accurate records of services provided and other relevant information.

Followed agency policies and procedures when delivering care.

Provided emotional support by listening attentively to concerns expressed by clients.

Adhered to safety standards while providing care in the home setting.

Provided personal care and companionship to elderly individuals in their homes.

Transported clients to medical appointments or recreational activities.

Performed light housekeeping tasks such as laundry, dusting and vacuuming.

Assisted with activities of daily living, including bathing, dressing, grooming, toileting and eating.

Planned nutritious meals and snacks according to dietary guidelines.

Developed relationships with family members and caregivers of clients.

Encouraged social interaction among clients through conversation or participation in activities.

Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Improved patient outlook and daily living through compassionate care.

Maintained clean and well-organized environment for client happiness and safety.

Tracked and reported clients' progress based on observations and conversations.

Interacted with patients through games and fun activities to boost mood and improve overall memory.

Aided with mobility and independence for disabled individuals and continually monitored safety.

Supervised medication administration, personal hygiene and other activities of daily living.

Transported clients to doctor's appointments and errands.

Monitored medications for patients with various conditions and kept watchful eye for side effects.

Assisted patients with personal care to alleviate burden on family members.

Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.

Organized and administered medications on schedules to alleviate symptoms and improve quality of life.

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Followed care plan and directions to administer medications.

Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Documented client progress in charts and logbooks.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Documented care provided and submitted notes to supervisor.

Assisted clients with bathing, dressing and incontinence care.

Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.

Quince Nursing and Rehabilitation Center Memphis, TN

Dietary Aide

08/2017 - 04/2021

Observed special diets prescribed by physicians or nutritionists.

Monitored expiration dates on products and disposed of any spoiled or expired foods.

Checked temperatures of hot food before serving it to patients and residents.

Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.

Worked closely with dietitians to ensure proper nutrition for each resident and patient.

Maintained a safe working environment by following all safety protocols.

Assisted in menu planning based on resident and patient preferences and dietary requirements.

Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.

Cleaned and sanitized kitchen equipment and surfaces.

Delivered meals to residents and patients in their rooms when requested.

Provided assistance with meal setup, serving, and clean up as needed.

Assisted in the ordering, receiving, storage, and inventory of food items.

Stocked supplies in dining areas as needed.

Set up trays for patients upon request.

Assisted with preparation of snacks and other light meals.

Informed supervisor about any changes in patient's dietary needs or preferences.

Prepared and served meals according to dietary guidelines.

Set tables before patients arrived to maintain meal plan productivity.

Treated patients and team members with dignity and respect.

Cleaned and maintained dining room during and after each meal service.

Set up trays and food service carts to deliver food to residents.

Delivered snacks to nurse station for distribution to specific residents.

Served food and beverage items to residents, meeting therapeutic diets.

Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines

Served specific meals to patients with special dietary needs.

Stocked food and other supplies for main kitchen and units.

Followed dietary procedures in accordance with established policies.

Gathered soiled tablecloths and dietary linens and delivered to laundry.

Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.

Served food and snacks according to planned menu and patients' diet orders.

Maintained safe food handling practices to prevent germ spread.

Express Connection Memphis, TN

Account Manager

05/2009 - 07/2012

Resolved customer complaints promptly.

Communicated the benefits of products to prospective clients during sales meetings.

Successfully handling multiple accounts and consistently meeting project deadlines.

Enhanced presentation quality by offering technical assistance during product demonstrations.

Collected customer feedback to enhance overall satisfaction.

Education and Training

Northside High School Memphis, TN

High School Diploma

05/2003

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