Business Development Continuous Improvement

TERRENCE YALDO

Goodyear, Arizona ***** 623-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Goal-oriented Manager dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen. Motivates teams to reach performance goals and business objectives.

Trusted manager delegates responsibilities and supervises day-to-day operations. Strong understanding of business management, financial and leadership principles. Consistently establishes and achieves business and profit objectives.

Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

SKILLS

Business Development

Marketing

Operations Management

Performance Management

Expense Tracking

Staff Development

Strategic Planning

Workforce Management

Complex Problem-Solving

Financial Analysis

Sales management

Time Management

Team Leadership

Schedule Preparation

Schedule Management

Shift Scheduling

Hiring and Training

Staff Training

EXPERIENCE

Manager

Smokies Smoke Shop Phoenix, Arizona

May 2011 - Current

Enforced safety procedures and monitored compliance.

Cross-trained staff in secondary roles to expand operational diversity.

Planned and executed strategies to increase business and drive profit growth.

Supervised and guided employees to reach company objectives.

Covered daily business requirements with well-organized schedules and properly delegated assignments.

Prepared schedules and assignments to meet short- and long-term business demands.

Oversaw execution of opening and closing procedures to desired standard.

Monitored employee work to assess performance and identify knowledge gaps.

Organized training for new team members and routine retraining for established employees.

Reviewed processes for efficiency improvements and cost reductions.

Set sales targets and developed marketing plans to achieve goals.

Trained team to deliver optimal products and guest service.

Established fruitful working relationships with employees, management and vendors.

Kept paperwork updated with internal standards and legal requirements.

Maximized employee performance with hands-on training and close mentoring.

Managed daily workloads by organizing schedules and delegating tasks.

Delivery Manager

Valley Wholesale Phoenix, Arizona

July 2008 - May 2011

Met delivery targets consistently with expertise in scheduling and delivery problem-solving.

Helped integrate logistics with business systems and processes, including customer sales, order management and accounting.

Supervised delivery vehicles and equipment with regular inspections and proactive maintenance policies.

Fielded departmental and management complaints regarding customer service and distribution activities for [Type] operation.

Ensured compliance with all relevant regulations governing transportation and logistics operations.

Oversaw maintenance and repairs for fleet of delivery vehicles, ensuring optimal performance.

Monitored inventory levels at distribution centers to ensure adequate stock for scheduled deliveries.

Analyzed data related to delivery times, distances, and costs to identify opportunities for cost savings.

Trained new delivery drivers on company policies, safety procedures, and equipment use.

Established relationships with vendors to negotiate favorable terms for shipping materials and supplies.

EDUCATION

Diploma

Walled Lake Westeren, Commerce Charter TWP

May 2008

LANGUAGE

English

Fluent

Arabic

Fluent

Contact this candidate