Data Entry Customer Service
Resume:
Gerald Wilson
Bluffton, IN *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Receiving Clerk
Sentech Services, Inc - Fort Wayne, IN
March 2023 to August 2023
Data entry, customer service, knowledge of office equipment, phone, BOLs, filing Security Officer
Allied Universal - Bluffton, IN
July 2021 to January 2023
Data entry, communication, check in truck drivers, email, phone, understanding schedules Night Auditor
Comfort Inn by Choice Hotels - Bluffton, IN
November 2020 to July 2021
Customer service, data entry, credit cards/ cash drawer, matching totals of previous day. Purchasing Procurement
FCC, Berne - Berne, IN
March 2016 to October 2019
Parts Cage Attendant. Receiving UPS and FedEx. Talking with suppliers. Inventory, cycle counts. Data entry. Computer knowledge, stocking received items in a storeroom, email, Microsoft Excel, researching items, cost savings
Lead Operator
CDS, Inc - Bluffton, IN
February 2012 to March 2016
Group leader, forklift operator, shipping clerk
Education
High school or equivalent in All
Belmont High School - Decatur, IN
June 2002 to June 2002
Skills
• Data Entry (10+ years)
• Inventory Clerk (10+ years)
• Procurement (4 years)
• Purchase (4 years)
• Microsoft Office (4 years)
• Excel (2 years)
• Inventory (10+ years)
• Purchasing (4 years)
• Microsoft Word (4 years)
• Microsoft Excel (4 years)
• Forklift (10+ years)
• Office Equipment (10+ years)
• Outlook (5 years)
• Mechanical Knowledge (1 year)
• Sales (5 years)
• Microsoft Outlook (10+ years)
• Logistics (10+ years)
• Inventory Control (5 years)
• Computer literacy (10+ years)
• Negotiation (4 years)
• ERP Systems (10+ years)
• Data Analysis (10+ years)
• Supervising Experience (3 years)
• Cash handling
• Customer service
• Shipping & receiving
• Night Audit
• Purchasing
• Procurement
• ERP systems
• Negotiation
• Microsoft Excel
Certifications and Licenses
Forklift Certification
Assessments
Spreadsheets with Microsoft Excel — Proficient
October 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Warehouse shift leader — Proficient
October 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Work motivation — Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Proficient
Forklift safety — Proficient
March 2023
Best practices and safety hazards in forklift operation Full results: Proficient
Protecting patient privacy — Proficient
November 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Data entry: Attention to detail — Proficient
December 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Administrative assistant/receptionist — Proficient September 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Business math — Proficient
November 2023
Using basic math to solve problems in a business context Full results: Proficient
Warehouse safety — Proficient
October 2023
Using safe practices in a warehouse setting
Full results: Proficient
Filing & organization — Proficient
August 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Technical support — Proficient
March 2024
Performing software, hardware, and network operations Full results: Proficient
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
October 2023
Influencing and negotiating with customers
Full results: Proficient
Scheduling — Proficient
January 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer service — Proficient
September 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
September 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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