Toms River Communications Operator
Resume:
John Crosio
Toms River NJ **755
****.******@*****.***
SUMMARY
Highly dedicated, experienced and team oriented Communications Operator, believing in continuous training and looking for career advancement.
EXPERIENCE
Brick Twp. Police Dept. Communications Division Sept. 2010 to Present
Full Time Communications Operator/Dispatcher
Answer phones for secondary 911 PSAP
Dispatch Police, Fire and EMS
Check Warrants/Criminal Histories
Use New World Enterprise Cad System
Fire Communications Trainer
Field training operators, utilizing Fire Department Drills by having them dispatch from a mobile communications unit while physically observing fire department personnel on an “actual fire scene” and the possible communications problems that can occur due to high noise levels. We then go over equipment on the apparatus so they have a better idea as to what the incident commander is speaking of. Also Classroom training explaining Fire Dept. phrases such as Mayday, Divisions, Personnel Accountability etc.. While also explaining how “run cards” work.
Union Representative for Communications Division 2016 - 2023
Wall Twp. Police Dept. Communications Division May 2018 to Present
Part Time (Per Diem) 911 Operator/Dispatcher/ EMD
Answer direct 911 PSAP give EMD instructions over phone
Dispatch Police, Fire, and EMS
Check Warrants/Criminal Histories
Use Sungard Cad System with RMS
Use Motorola Radio/Phone and Dispatch System
Toms River Fire Dept. Communications Division May 2021 to May 2022
Part Time (Per Diem) Operator/Fire & EMS Dispatcher
Answer Phones for Secondary 911 PSAP
Dispatch Fire and EMS
Use Spillman Cad System
Use Motorola Radio and Dispatch System
John Crosio
FWH Associates PA- Toms River NJ 1993 to 2010
Survey Technician/Assistant Field Survey Crew Supervisor
Assisted in the Supervision of 4 Field Survey Crews, scheduling and correcting any issues that occurred involving said crews, also worked in field when needed
Spoke with clients over the phone or met in person when needed
Worked in field as Survey Crew Leader prior to Asst. Supervisor position.
Laurelton Volunteer Fire Company #1- Brick NJ 1989 to Present
Volunteer Firefighter/Driver/Operator
Past Fire Chief /Asst Fire Chief 2000-2002
Past Captain 7 years (various)
Past Fire Incident Safety Officer 2010-2020
Pleasant Plains Volunteer Fire Department- Toms River NJ 2020 to Present
Volunteer Firefighter/Driver/Operator/Incident Safety Officer
Accomplishments
Developed an M.O.C.I.B. (BOLO) Form to collect given information in an expeditious manner so officers have it in the field right away.
Developed a Tactical Dispatch Unit Proposal utilizing a rotating list of all full time operators to further advance the section and to further assist our SWAT Team in the field.
Received different commendations along with Chiefs Certificates for work during Super Storm Sandy and an incident that occurred on August 20, 2017 in Brick Township.
Education
Brick Memorial High School 1982-1986
Firefighter 1 and 2
Incident Command Level 1 and 2
Fire Incident Safety Officer Certified
911 Officer through NECI
Certified Emergency Medical Dispatch
Certified CPR/AED
Above Training Certificates and any additional upon request
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