High School Service Department
Resume:
Glenn Skinner
Contact
Okemah Ok, 74859
**********@*****.***
Objective
I want to obtain a career that allows me the opportunity for growth within the organization and myself as a person.
Education
Shasta College
Redding, CA - 2011
Master Gardeners Certification
West Valley High School
Anderson, CA - 2001
High School Diploma
Key Skills
Management
Adaptability
Time Management
Communication
Problem-solving
Experience
November 2022- July 2024
Service Advisor • Blue Compass Rv
Control intake and delivery of new and used RV units.
Act as a liaison between the customer and the service department.
Ensure customer satisfaction and drive sales growth by providing excellent service.
Recommend necessary repairs and maintenance for recreational vehicles.
Handle warranty and insurance claims, ensuring compliance with manufacturer and insurance company requirements.
January 2022- November 2022
Service Director • Motorsports Unlimited
Managed service advisors and technicians.
Set service goals, objectives, and budgets.
Developed and implemented service processes and procedures.
Ensured compliance with manufacturer warranties and regulations.
Built lasting relationships with customers, vendors, and manufacturers.
July 2018- December 2021
Technician/Operations Manager • Camping World
Overseen day-to-day operation of the service department
Managed technician's workflow and shop work orders
Ensured the safety of employees by enforcing policies and procedures set forth by the corporate and service directors.
Direct employee's daily assignments to best suit the needs of the service department.
Training and guiding technicians through everyday hurdles and complex repairs of units
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