Medical Receptionist Call Center

Evette Stewart

North Little Rock, AR

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Housekeeping Manager/ housekeeping

Arkansas Children's-Little Rock, AR

May 2022 to January 2024

Clean room., offices, bathroom. And do discharges. I was lead over any new employees coming thru the door I would teach them my job and watch over them to see if they would do it correctly . Show them the times they would go on break and how to clock in from work go and coming in . Team Leader management / housekeeping

St. Vincent-Little Rock, AR

February 2015 to May 2021

I would clean rooms, mop floors, clean sinks . Also clean rooms when the patients were discharged to go home. I would show the new employees as a manager how to clean the patients room when they were. Discharged . And also when there still there

Medical Receptionist

Baptist Memorial Hospital Memphis-Memphis, TN

February 2013 to January 2015

Get the insurance information. Schedule appointments .answer the phone. Dust team lead/ housekeeping

Baptist Hospital Medical Center-Little Rock, AR

February 2013 to October 2014

Lead as a dust team, we would teach the housekeepers how to thoroughly dust and then when being housekeeper I would lead the new employees about what chemicals to use in the patients rooms and how to do a discharge when the patients would leave Call Center Representative/ lead management

Baptist Hospital-Little Rock, AR

February 2012 to February 2014

I would answer the calls and transfer the calls, and take messages. I was lead over employees . I would make sure that went to break on time, clock in and out on time, and that they did there job correctly Medical Receptionist

Good Samaritan Medical Center-Dayton, OH

June 1998 to September 2001

Answering the phone, signing people in for there appointment, taking health insurance sign them up for there next appiintment. Get there insurance information Education

College in Medical Assisting

Wayne County Community College District - Detroit, MI June 2005 to September 2007

College in Elementary Education

Community College of Allegheny County - Pittsburgh, PA June 2001 to September 2002

Skills

• Medical terminology

• Appointment scheduling

• Organizational skills

• Communication skills

• Microsoft Office

• Intake

• Insurance verification

• Vital signs

• Medical receptionist

• Medical records

• Epic

• Primary care

• Construction sales

• Typing

• Hospital experience

• Anatomy knowledge

• Medical documentation

• Patient service

• Phone etiquette

• Front desk

• Patient care

• Computer operation

• Clerical experience

• Open Dental

• Data entry

• Bilingual

• Microsoft Excel

• Microsoft Outlook

• EMR systems

• Time management

• Microsoft Outlook Calendar

• Medical administrative support

• Computer skills

• Medical billing

• CRM software

• Writing skills

• Pediatrics

• Office experience

• Medical coding

• 10 key typing

• Succession planning

• Customer service

• Medical office experience

• Administrative experience

• English

• Analysis skills

• Documentation review

• QuickBooks

• Medical Scheduling

• Schedule management

• Microsoft Word

• Office Management

• Call center (2 years)

• HIPAA

• Housekeeping Management

• Quality Assurance

Certifications and Licenses

BLS Certification

Certified Medical Assistant

June 1997 to Present

CNA

September 2018 to November 2029

Certified Notary Public

Driver's License

ACLS Certification

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