KARUNA MISHRA
Senior Business Intelligence Analyst
Arnold St, Williamstown, MA 01267
Contact: 510-***-****, **********@*****.***
LinkedIn: linkedin.com/in/karuna-mishra
Senior Strategic and Planning Business Intelligence developer, with expertise in data reporting and integration, looking for opportunities in Berkshire County. Working in IT since 2016, with a keen interest in understanding the pain points and user requirements and translating them into efficient solutions. Believes in networking and establishing strong professional relationships.
EDUCATION
SSIPMT, India (2012-2016)
Bachelor's: Information Technology
SKILLS
Technical: Power BI (development and administration), MS SQL Server 2014+, DBMS, Data Modeling, MSBI ETL Tools, Tableau, JIRA
Strategic: Root cause analysis, Resolving stakeholder technical issues, Project Management, Agile Methodology, Designing and stremalining business processes WORK EXPERIENCE
Hewlett Packard Enterprises (Senior BI Analyst)
April 2022 – Jan 2024
● Developed multiple Power BI dashboards and reports for the Strategy & Governance and Sales Analytics teams which enabled the leadership team:
o To analyze and plan budget operations for the HPE Services. o To aid human resources in implementing the cost effectiveness by analyzing the utilization of resources.
o To navigate through the reports and understand the purpose of all the reports across the Business Analytics unit.
o To analyze revenue of the services provided with product within and after 180 days of purchase.
● Built systems that collected, managed, and converted raw data into usable information and ensured performance optimization for data scientists and business analysts to interpret data.
● Within a span of 6 months transitioned into a subject matter expert for the ‘Attach’ module (HPE Service) for Sales Analytics team.
Flexera Software LLP (Data Visualization Expert)
April 2019 – Mar 2022
● Developed and maintained Power BI dashboards and reports for different departments including Sales, Marketing, Legal, Finance, Product, Customer Support, and Customer Success.
● Designed and implemented data models, datasets, using complex DAX functions for Power BI reports to enable end users to create their own reports.
● Prepared video tutorials and technical documentation to train end users to create their own Power BI reports, administer user access and data usage.
Capgemini (Business Analyst)
Aug 2016 – Mar 2019
● Developed SSRS reports and stored procedures as a part of Retail and Finance Reporting projects. Modified and updated stored procedures to comply with common code across 7 different Servers.
● Developed short term goals and long-term strategic plans to improve risk control and mitigation by creating Power BI proof of concepts instead of creating SSRS Reports. PROJECTS
HPE Services: Senior BI Analyst Business Operations Analyst 1. Strategic and Governance Operations Dashboard:
Designed a data model incorporating data points from HR and Finance data sources to visualize metrics as follows:
● Employee move-in and move-out headcounts within/across organization to plan future budget.
● Requisition data (analysis of employees based on high, medium, low-cost location)
● Budget analysis: allocated vs utilization of budget across teams for travel, programs, resources, regular/contingent workers.
This was critical in regulating budgets and profiling Workday data. 2. Strategic Business Analytics Platform Portal:
● One place to view all the dashboards and reports of Business Analytics team, at a glance with detailed information provided through minimal clicks.
● It acted as a Portal for SLTs to identify the amount of efforts put in by Sales Analytics team and helped to prepare road maps for future requirements.
3. Winback and Attach: Designed a dashboard that provided details related to unattached and attached services included with products within 180 days of shipment and updated monthly showing: -Geo / Sub-Geo / Country GBU, Recovery Trend.
4. Enabled migration to standardize data sources to act as a single source of truth (EAP, EDW-R and EGI 2.0) which drove consistency and improved data integrity. This included automation, back-end migration to new server and query optimization, which impacted the business to retrieve data quickly, also helped developers to deliver requirements and increased query and report utilization. Flexera: Data Visualization Expert
1. Collaborated in designing the framework layer which was easily consumed by the business for reporting and analysis. This included modeling data in Power BI and developing shared datasets following principles and best practices of data warehousing. Enabled row level security and Q&A features in the data model for advanced usage.
2. Created an Office Visitation Report which helped the SLT members to make decisions for return to office after 2019 COVID pandemic, globally. This report used data sources to count system logins and badge data with the help of Infrastructure team.
3. Replaced data sources of Net suite, Salesforce, monthly manual creation of excel reports with one Power BI report for the Legal Department which enabled them to compare their and other departments’ contributions. CERTIFICATIONS:
1. Dec-2020: MS -778 (Analyzing and visualizing data with Microsoft Power BI) 2. Feb-2015: Oracle Certified Java Programmer, Java SE 6