Entry-Level Social Media

TS

TOM SCHAFFER

tom.schaffer**@gmail.com 412-***-**** Falling Waters, WV 25419

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flatbed experience

Background with AAA

Assisting customers

Time management

Supervision

Leadership

MS Office

Working collaboratively

Documentation skills

Managed incidents

Concise time management and prioritization

Knowledge of low voltage electricity

Great Arrow Builders Monaca, PA

Teamster

12/2018 - 08/2021

Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.

Performed scheduled inventory counts and supply audits. Coordinated inventory, stocking, and ordering.

Mr. John Portable Toilet Rental

PiĴsburgh, PA

Service Crew Member

03/2018 - 11/2018

Restocked supplies, removed trash and cleaned areas. Sanitized frequented areas and equipment using approved supplies. Restocked supplies, replacing toiletries, liners and soaps. Transported trash and hazardous waste to appropriate disposal area. Handled and stored hazardous chemicals safely to prevent injury or illness.

Maintained cleanliness and sanitation standards using machine and manual cleaning methods.

Identified, organized, recorded and transferred parts between stations. Schaffer cleaning Mcmurray, PA

Owner/Operator

08/2009 - 02/2018

Promoted business on social media platforms to maximize brand identity and generate revenue.

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.

Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests. Cleaned homes following specific and detailed protocols and requests. Coordinated home cleaning schedule based on client availability and realistic time constraints.

Communicated and marketed services by networking, referrals and promotion.

Vacuumed floors and dusted furniture to maintain organized, professional Summary

Skills

Experience

appearance at all times.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Swept and damp-mopped private stairways and hallways. Reduced average cleaning time per room by implementing fewest steps system.

Set pricing structures according to market analytics and emerging trends. Led startup and opening of business and provided business development, creation of operational procedures and workflow planning. Laundered sheets and other bedding, made beds and fluffed pillows. Washed and dried dishes to maintain clean and orderly kitchen. Employed deep-cleaning techniques for areas in need of additional sanitation.

Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.

Laundered sheets and removed stains to restore linens to pristine condition.

Rentway PiĴsburgh, PA

Account Manager

02/2002 - 04/2009

Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.

Improved profitability by developing pipeline using multiple sales penetration strategies.

Grew company revenue and rebuilt customer loyalty. Exceeded sales goals for accounts by upselling products to existing customers.

Coordinated sales efforts with team members and departments such as customer service and production to orchestrate successful strategies. Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Answered questions and informed customers of current sales and promotions.

Handled client inquiries with exceptional professionalism and enthusiasm.

Informed customers about all product lines and services offered by company.

Provided customer service and issue resolution to increase QA satisfaction levels.

Notified customers of delinquent accounts with aĴempt to collect outstanding amounts.

Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals. Received payment and posted to appropriate customer accounts. Reviewed accounts to determine payment plan compliance. Education and Training

North Hills Senior High School PiĴsburgh, PA

GED

1986

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