Customer Service Jiffy Lube

CHANCE CRAGHEAD

Pleasant Grove, UT *****

Home: 229-***-**** - Cell: 229-***-**** - ********.*@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

Energetically advanced at Jiffy Lube by enhancing customer satisfaction and team efficiency, demonstrating exceptional problem-solving and mechanical knowledge. Achieved significant safety improvements and cost savings through meticulous work and strong collaboration. Excelled in customer service and technical tasks, embodying a robust work ethic and mechanical acumen.

SKILLS

Safety Procedures Mechanical Knowledge

Vehicle Inspection Diagnostic Skills

Strong Work Ethic Customer Service

Changing tires Changing Oil

Problem-Solving Hand and power tools

Team Collaboration Heavy Lifting

WORK HISTORY

08/2023 to 10/2023 Courtesy Technician

Jiffy Lube – Spanish Fork, UT

Enhanced customer satisfaction by providing timely and efficient services. Developed strong rapport with clients through consistent communication regarding their vehicles' status during repair processes.

Maintained a clean and organized workspace, ensuring optimal functionality of all tools and equipment.

Assisted customers in understanding their vehicle''s maintenance needs and provided tailored recommendations.

10/2022 to 11/2022 Groundsman

Asplundh Tree Expert – Salt Lake City, UT

Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.

Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.

Boosted safety on the property by identifying potential hazards and promptly addressing them.

Used shears, pruners, and chainsaws to prune and trim hedges and shrubs. 06/2022 to 09/2022 Laborer Technician

My Buddy The Plumber – Draper, UT

Increased project efficiency by effectively collaborating with team members on various tasks.

Improved worksite safety by consistently adhering to established guidelines and protocols.

Demonstrated versatility in performing diverse labor-intensive tasks, contributing to overall team success.

Enhanced workplace morale by fostering a positive attitude and strong work ethic among peers.

Maintained clean and organized workspaces for optimal productivity and reduced accidents.

04/2020 to 06/2020 Hod Tender

Harv & Higam Masonry – Draper, UT

Accelerated project completion with efficient material handling and hod carrying techniques.

Mitigated potential hazards with routine inspection and maintenance of equipment and tools used onsite.

Reduced downtime by consistently monitoring stock levels and proactively restocking as needed.

Enhanced safety on the job site by maintaining a clean and organized work area. Increased project efficiency by managing and distributing materials to masons. Minimized material waste through careful measurement and cutting, resulting in cost savings for the company.

02/2017 to 09/2019 Plumber's Assistant

Bob Craghead Heating Plumbing & Air – Pleasant Grove, UT Drilled and cut holes in walls and floors to accommodate passage of pipes. Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.

Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.

Used couplings, clamps and screws to assemble pipe sections, tubing and fittings. Performed basic and semi-skilled work under supervision and instruction from lead plumber.

Removed old sinks, toilets and pipes in preparation for installation of new fixtures. Listened to instructions from journeyman plumber, gaining valuable onsite job training.

Responded to emergency situations to resolve immediate safety concerns. Safely handled tools and equipment in large-scale projects. EDUCATION

03/2024 GED

Spanish Fork, UT

CERTIFICATIONS

Fork Lift Certified.

2-3 weeks of training to complete my certification. LANGUAGES

English

Native or Bilingual

Spanish

Limited Working

Contact this candidate