Customer Service Delivery Driver

Edward Shegog

St Louis, MO *****

314-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Responsible Professional Driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

SKILLS

• Safe Driving

• Punctuality

• Vehicle Maintenance

• Customer Service

• Safe Driving Practices

• Cleanliness standards

• Food handling

• Reliability

• Communication and Interpersonal Skills

WORK HISTORY

CATERING DELIVERY DRIVER 08/2023 to Current

Ez Cater - Atlanta, GA

Assisted in warehouse organization tasks such as stocking shelves, receiving shipments, or helping prepare equipment for upcoming events when not on deliveries.

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Conducted regular vehicle maintenance checks to guarantee reliability and safety during transportation of catering orders.

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Maintained professional appearance and upheld company image while interacting with clients during deliveries.

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RIDESHARE DRIVER 04/2017 to 07/2023

Lyft And Uber - San Francisco, CA

• Responded to passenger concerns and complaints politely and professionally.

• Developed strong communication skills while interacting with diverse groups of riders daily.

• Followed company guidelines and policies when interacting with passengers.

• Assisted passengers with loading and unloading luggage for enhanced customer care. High customer ratings on post-trip surveys for timeliness, vehicle cleanliness, & customer service.

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SERVER 08/2013 to 08/2017

Cracker Barrel Restaurant - St Louis, MO

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items. BARTENDER 03/2010 to 05/2014

Outback Steakhouse - Hazelwood, MO

• Served high customer volumes during special events, nights, and weekends.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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PRIVATE SECURITY CONTRACTOR 03/2007 to 02/2010

St Charles Security Service - Saint Charles, MO

Conducted physical security audits on client premises, identifying areas for improvement and recommending appropriate solutions.

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• Ensured safety of high-profile clients through meticulous planning and coordination. AIRPORT SHUTTLE BUS DRIVER 08/2000 to 04/2006

Enterprise Rent-A-Car - St Louis, MO

Contributed to a positive work environment by maintaining a professional demeanor and showing respect for colleagues and passengers alike.

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Enhanced passenger satisfaction by providing timely and efficient shuttle services between airport terminals and parking lots.

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EDUCATION

Sanford-Brown College - Fenton - Fenton, MO Certificate of Completion Accounting And Business Management, 06/1991

Marine Corps Food Service Academy - Jacksonville, NC Certificate of Completion Culinary Arts, 11/1986

O'fallon Technical High School - St Louis, MO High School Diploma 05/1982

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