Terriana Ward
***** ********** ****** *** *****, NV 89178 • (224) - 610 - 9015 • *******@*****.***
EDUCATION
Harper Community College Schaumburg, Illinois August 2021-May 2023- Previously taken college courses for a bachelor in Science.
Nima Institute Las Vegas, Nevada September 2023-Present- Pursuing an Esthetician license. PROFESSIONAL EXPERIENCE
Novuskin, Las Vegas NV December 2023- Present Front desk Receptionist
● Welcomes clients by greeting them in person
● Responsible for checking in and out our Customers
● Notifies company personnel of visitor arrival.
● Responsible for cashing out customers who have purchased products and services.
● Maintaining a positive and uplifting attitude in high-stress environments CVS Health, Las Vegas NV May 2022 - December 2023 WFH Product Safety Coordinator
● Manage the internal reconciliation process of adverse drug events and product complaint submission
● Perform the quality review of all adverse drug and product complaint forms
● Collaborate with, on average, 20 product safety team members to ensure accurate and timely manufacturer reporting
● Review required data elements and content to adhere to manufacturer and FDA guidelines
● Adherence to manufacturer contractual requirements Walgreens, Algonquin IL July 2021 - April 2022 Pharmacy Customer Service associate
● Prepare and dispense prescriptions to patients
● Responsible and accountable for registering all related sales on the assigned cash register
● Process manual claims for third-party program prescription services in a timely and efficient manner
● Resolve customer issues and answer questions to ensure a positive customer experience Advocate Sherman Hospital, Elgin IL April 2019 - July 2021 Nutrition Aide/Diet Assistant
● Assist with meal preparation, dining room assistance, dishwashing, and cleaning of the cafeteria
● Interact with an average 100 customers and help prepare and deliver food for patients
● Ensure patients and customers receive nutritious meals based on dietary needs
● Recover used dishware and keep the food preparation area clean and tidy SKILLS/LICENSES
Walgreens, Algonquin IL July 2021 - 2022 Pharmacy Technician License
● Number: 049.284477
Feed My Starving Children November 2019 - 2022 Various Roles/Seed Packer Willow Creek Community Church, Barrington, and Huntley IL May 2017 - February 2021 Retired Youth Member
Harry D. Jacobs High School, Algonquin IL August 2017 - May 2021 Honors Graduate Student
● Member in Peer Mediation Club
● Member of Black Alliance Club
Track & Field, Harry D. Jacobs High School March 2018 - May 2020 Varsity Runner