Customer Service Room Attendant
Resume:
SEX :
MARITAL STATUS : Single
NATIONALITY : Ugandan
CURRENT ADDRESS : Kampala
Purpose of Po
ABLITIES & RESPONBILITIES
sition:
To deliver friendly and efficient service; to create a warm and welcoming atmosphere for all our customers and ensure they have a great experience; I have been attentive to The ultimate goal of all employees is to deliver excellent customer service, creating a unique experience for the customer who makes them want to return; you should be positive, loyal and a proud ambassador of the resort brand.
Courageous and Hardworking
Possess high integrity level, honesty and sense of responsibility. Capable of working independently as well as a team. DATE OF BIRTH : 08. 08. 2000
A00739449
NAME : KAWUKYI EDRISA
POSITION
Seeking a position of a House Keeper
CURRICULUM VITAE
Male
PASSPORT NO :
HEIGHT / WEIGHT : 5.4FT / 52KG
WORKING RECORD
EMPLOYER ADDRESS APPOINTMENT HELD DURATION
Serena Hotel Kampala Kampala/Uganda
House Keeper April 201 9 - TILL 2021
EDUCATION BACKGROUND
YEAR INSTITUTION AWARDS
2016 RUBAGA MIXED H/S U.C.E
2018 RUBAGA MIXED H/S U.A.C.E
• Meeting and making new
friends
• Adventuring
REFEREES
WORKING EXPERIENCE
Company: Serena Hotel Kampala
Year: From 2019-2021
Position: Room Attendant
Company: Fairmont Hotel Doha
Year: From Oct 2022-till Date
Position: Room Attendant
LANGUAGES SPOKEN
English Very good
Luganda good
DUTIES
Provided basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
Reported and return any guest properties found in the rooms while rendering service
Reported cases of property damage in commercial spaces to supervisor
Worked with a team of housekeepers on each shift
Cleaned, disinfected and stored all equipment at the end of the shift
Maintained a positive relationship with employees and guests
Monitored and reported on the inventory of cleaning supplies
Responded to calls for housekeeping problems, such as spills and broken glass
Collected and removed trash and debris
Assisted with laundry management, including washing, drying, ironing and sorting linen
Reported, turned in and logged all lost and found items
Cleaned upholstered furniture
Performed detailed deep cleans when required
HOBBIES
Upon Request
U2554/063
2018
RUBAGA MIXED HIGH SCHOOL ENTRY CODE 5
KAWUKYI EDRISA
4
B 2
2
4
1
5 2
4 3
4 4
1
2
D
C
D
GENERAL PAPER
HISTORY
GEOGRAPHY
CHRITIAN RELIGOUS EDUC.
ART
I
0
3
4
2
5
6
0
6
2016 U. C . E
EXAMINATION FOR THE UGANDA CERTIFICATE OF EDUCATION RUBAGA MIXED HIGH SCHOOL (RUBAGA) P.O.BOX 057 RUBAGA KAMPALA KAWUKYI EDRISA
ENTRY CODE: 1 DATE OF BIRTH: 08/08/2000
U0942/042
4
4
6
4
7
6
(FOUR )
(FOUR )
(SIX)
(SIX)
(FIVE)
(SIX)
4 (FOUR )
2 (FIVE)
GRADE AGGREGATE 25 *** RESULT 2 ***
5 (FIVE)
1 ENGLISH
2
2
2
HISTORY
GEOGRAPHY
LITERATURE
5
5
PHYSICS
5
CHEMISTRY
BIOLOGY
1 CHRISTIAN REL. EDC
5 ART 1 (FIVE)
2
MATHEMATICS
1. Please see overleaf
GENUINEGENUINEGENUINEGENUINEGENUINEGENUINEGENUINEGENUINEGENUINEGENUINEGENUINEGENUINE GENUINEGENUINE G NUINEGENUINE SERENA KINTU ROAD HOTELS
P.O.BOX 7814 KAMPALA- UGANDA
Tel:+256-***-***-***/ 200 415 000
Email:*******************@*****.***
Date: 30TH /12/2021
Dear Sir/Madam,
RE: KAWUKYI EDRISA
This serves to introduce the above mentioned subject. I have worked so closely with Mr. Kawukyi Edrisa since 2019 to 2021 at Serena hotel where he served as a room a endant. .
While with us, he exhibited the highest levels of productivity during his three years tenure. He is a well displined and hardworking man who has never been convicted of any crime by the government of Uganda.
I therefore wish to recommend him for any available opportunity ahead of him because I strongly believe that he has the necessary knowledge, working ethics and communication skills that qualify him employment.
I will be grateful if my request is honoured. Thanks. Yours faithfully
Human Resource Officer
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