Customer Service Sales Executive

IFAM LAFEER

Seeking a challenging career in a growing organization where my

knowledge and experience can be applied and which can provide me with a dynamic work atmosphere to extract my inherit skills. Use and develop my attitude to further the organization’s objectives and also my careers in the process.

EMPLOYMENT HISTORY

Effective communication

Product knowledge

Sales & Marketing Expert

Customer Needs Analysis

Customer Service Skills

Multi-tasking

Teamwork

Self-Motivated Person

SOFT SKILLS

EDUCATION

• General High School

Education Completed

CAREER OBJECTIVE

Nationality Sri Lanka

Gender Male

Civil Status Married

Date of Birth 10-04-1993

Visa Status Employment

Transferable

PERSONAL DATA

LANGUAGE SKILLS

TRAINING

MATALAN

Sales Executive

DOHA - QATAR

2021 – Up to Present

LANDMARK GROUP (HOME CENTER)

Sales Assistant

DOHA - QATAR

2012 - 2021

ODEL FASHION

SALES Executive / Delivery Boy

SRI LANKA

2010 - 2012

English Arabic

Email *************@*****.***

Phone +974-********

Address Doha - Qatar

Hindi

• Greet customers.

• Help customers find items in the store.

• Check for stock at other branches or order

requested stock for customers.

• Provide customers with information about items.

• Ring up purchases.

• Elevate complaints to management.

• Keep track of inventory

• Present, promote and sell products/services using solid arguments to existing and prospective customers

• Perform cost-benefit and needs analysis of

existing/potential customers to meet their needs

• Establish, develop and maintain positive business and customer relationships

• Reach out to customer leads through cold calling

• Expedite the resolution of customer problems and complaints to maximize satisfaction

• Achieve agreed upon sales targets and outcomes

within schedule

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Keep abreast of best practices and promotional trends

• Continuously improve through feedback

• Customer Service

• Product Knowledge

• Cashier Training

• Sim Training (Store

Inventory management)

• Arabic Training

• Orpos (Oracle)

Contact this candidate