Alexis Turner
La Vergne, TN *****
***************@*****.***
Hardworking professional with 3+ years of experience and a proven knowledge of customer loyalty, in store-promotions, and merchandising. Aiming to leverage my skills to successfully fill the Manger role at your company
Work Experience
Customer Service
Adecco/Colehaan
September 2022 to Present
· Customer Service assisting customer orders and issues
· Data Entry inputting customer information and orders
· Assist with customer transactions (ordering, refunds, change of address, delivery issues)
· Track orders via delivery method
Cashier and Stocker
Ross - Smyrna, TN
March 2019 to December 2021
· Perform basic math functions to collect payments and make change
· Operate cash registers, scanners, scales and credit/debit card machines
· Collect money and bag purchases
· Take a tally of the funds in the cash register when required during a shit and produce transaction reports
· Maintain accurate cash drawer
· Keep my work area clean
Manager
Fancy Beauty Hair Store
August 2020 to March 2021
· Managing employees
· Operating cash register
· Train employees
· Problem-solving
· Delegate tasks
· Maintain quality standards
Manager
Rue21 - Nashville, TN
June 2016 to March 2019
· Assist customers and troubleshoot customer service issues when necessary
· Manage the store sales team to make sure customers are being helped in a timely fashion
· Conduct sales and participate in inventory checks
· Assist in employee training and development
Cashier and Cook
Cook Out - Nashville, TN
July 2015 to June 2016
· Maintain a fast speed of service
· Take orders from customers and input their selection into the restaurant’s computer system
· Count down my drawer at the end of each shift and place money in safe
· Respond to guests questions about ordering and also complaints. Make sure customer leaves satisfied
· Follow all restaurant safety and security procedures Education
High School Diploma
School: East Literature Magnet School - Nashville TN May 2017 to May 2017
Skills
• Customer Service and Communication Skills
• Problem Solving Skills
• Time Management
• Filing
• Sales
• Basic Math
• Store Management Experience
• Management
• Merchandising
• Computer Literacy
• Retail Sales
• Cash Handling
• Retail Management
• Computer Skills
• Restaurant Experience
• Typing
• Math
• Inventory Control
• English
• Upselling
• Microsoft Word
• Phone Etiquette
• Supervising Experience
• Pricing
• Computer Operation
• Leadership
• Data entry