Staff Accountant Collections Specialist
Resume:
Jennifer Hawkins
Accounting/Bookkeeper specialist, AR collections specialist
Anderson, SC 29621
***************.**@*****.***
Goal-Oriented Accounting/Bookkeeper specialist, AR collections specialist. 18 years of hands on Accounting Experience.
Very focused and reliable.
Authorized to work in the US for any employer
Work Experience
Bookkeeper/AR Specialist
Fintec-Anderson, SC
February 2024 to July 2024
AP/ AR processing
Maintaining Books
Monthly Bank statement reconciliation
Posting AR payments in Quick Books
Depositing of weekly AR payment checks
Balancing ACH payments in bank account
AR Collection Specialist
QuickBooks software
Senior Staff Accountant/ Accounting Manager
PHC-Anderson, SC
December 2007 to February 2024
In the roll of Senior Staff Accountant/Accounting Manager
• Supervise a team of 3 Staff accountants.
• Bank draw requests
• New hotel purchase accounting
• AR specialist/ Collections
• Construction accounting - New builds and renovations
• Hotel sale and close
• Assisting President, Chairman and investors
• Monitor invoice coding and entry in the accounting system to ensure accuracy
• Ensure accurate and timely payment of all property payables on a weekly basis and balance and post Daily Reports provided by the hotels
• Maintain property accounting controls such as cash, petty cash
• Inventory entry and monitoring
• Work with assigned properties on the accounting portion of their work to ensure timeliness and accuracy.
• Work with auditors and tax consultants to ensure compliance with federal, state & local statutory regulations.
• Prepare Cash Flow Statements and analysis of cash position related to cash needs (including any loans) or excess cash distribution to ownership
• Ensure GM compliance of purchase order system & SOP. Maintain and update all SOPs for the Hotel and corporate Accounting area
• Assist GM on P&L analysis and variance explanations for the EOM reports & P&L Critiques.
• Complete the "End of Month" process including preparing journal entries for Income, Payroll, Amortizing prepaid items, booking accruals and other items.
• Complete Monthly bank account reconciliations for each assigned property comparing reported cash and credit card deposits to what is actually received and reconciling checks written have cleared the bank in a timely manner.
• Maintain & update spreadsheets
• Ensure accurate and timely preparation of all financial statements and account reconciliations on a monthly basis. Reviewing company financial statements
• Review mortgages, real estate and personal property taxes, sales and occupancy taxes, escrows, insurance, franchise fees
• Reconcile all company credit cards
• Assist in AR collections on Hotel Direct Bill accounts.
• Training new staff accountants, corporate level Supervisors and general managers the company accounting procedures, SOP.
• Expert in Accounting software - Quick Books and M3
• Meet required deadlines
• Provide professional customer service to internal and external customer.
• Continued learning - Accounting coach, Sage Business cloud accounting software, CRM, SAP - online courses
Office Manager
PHC-Anderson, SC
December 2007 to February 2024
Office Manager
7 yrs 2 mos
As a Office Manager I maintained office services by organizing office operations and procedures,controlling correspondence, designing filing systems, reviewing and approving supply requisitions and assigning and monitoring clerical functions. Guest Services Manager
Ramada Worldwide-Anderson, SC
December 2006 to December 2007
Ensure and provide flawless, upscale, professional and high class guest service experiences Analyse customer feedback and provide strategic direction to continuously improve overall rating Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively listen and resolve guests’ complaints
Oversee and coordinate all arrivals and departures of special guests Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
Promote all amenities, conveniences and programs offered Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to
Appraise team’s performance and produce reports
Examine activities logbook, assign tasks appropriately and implement control schedule daily Owner/Operator
Bulters Bed & Breakfast-Kaitaia, New Zealand
January 2001 to January 2003
Pukueni, New Zealand
Bed & Breakfast and Tours of the Far North
Store Manager
KFC-Kaitaia, New Zealand
January 1990 to January 1998
Coordinate the entire restaurant operation
Deliver superior guest services and ensure absolute customer satisfaction Respond efficiently to customer complaints
Enforce and offer the best quality of products possible Organise and supervise shifts
Appraise personnel’s performance and provide feedback to keep them upbeat and productive Estimate consumption, forecast requirements and maintain inventory Monitor compliance with sanitation and safety rules and regulations Control costs and minimize waste
Successfully promote and publicise the brand
Nurture a positive working environment and lead by example Monitor operations and initiate corrective actions Dental Assistant/Receptionist
Hendricks Dental-Auckland City, Auckland
January 1985 to January 1990
Hygienist services, Assistant to dentist
Dental office management, appointment scheduling and cash handling. Education
Certificate in Accounting
Accounting Coach Online - Remote
Present
Certificate in Saga Cloud Accounting
Udemy
Present
Business Administration, Accounting and Management in Associates Degree AU New Zealand - Auckland City, Auckland
January 1990 to January 1993
NZDA Dental Assistant Certificate in Dental Assistant ATU - Auckland City, Auckland
January 1985 to December 1985
High school or equivalent in Biology, Art, English, History, Art History Henderson High School - Auckland, NZ
Skills
• Customer Service, Team Building, Management Leadership
• Excel, M3, Quickbooks (10+ years)
• Accounting (10+ years)
• Bookkeeping (10+ years)
• Payroll (5 years)
• Billing (10+ years)
• Accounts Payable (10+ years)
• General Ledger (10+ years)
• Accounts Receivable
• Receptionist (10+ years)
• Excel (10+ years)
• Journal Entries (10+ years)
• Bank Reconciliation (10+ years)
• Account Reconciliation (10+ years)
• Balance Sheet Reconciliation (10+ years)
• Time Management (10+ years)
• English
• Microsoft Word
• Office Management
• General Ledger Reconciliation
• Accounting
• General ledger accounting
• Analysis skills
• Accounting software
• Account reconciliation
• Financial accounting
• Balance sheet reconciliation
• General ledger reconciliation
• Payroll
• Accounts receivable
• QuickBooks
• Account management
• Customer service
• Hospitality
• Front desk
• Guest relations
• Accounts payable
• Budgeting
• Profit & loss
• Leadership
• Supervising experience
• Guest services
• Store management
• Cash handling
• Cash management
• Banking
• Project management
• Management
• Communication skills
• Microsoft Excel
• Double entry bookkeeping
• Typing
• English
• GAAP
• Cost accounting
• Data entry
• Organizational skills
• Computer skills
• Time management
• Debits & credits
• Clerical experience
• Google Suite
• Sales
• Cash register
• Hotel experience
• Microsoft Office
• Executive administrative support
• Writing skills
• Personal assistant experience
• Office management
• Construction
• Bookkeeping
• Filing
• Financial analysis
• Financial Statement Preparation
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