Social Media Help Desk

Thabani Jones

*** **** ******* ** ********** Alabama

Phone: 205-***-**** Email:************@*****.***

CAREER PROFILE

Analytical and detail-oriented aspiring Help Desk Specialist. Mathematical minded, skilled in Social Media Platforms, and strong general computer skills. Able to multi-task effectively and meet tight deadlines without compromising quality.

A sound professional attitude with pride in personal performance. Seeking a Help Desk Specialist position that will challenge and use my acquired training, technology skills, and exceptional ability to relate well with customers, employees and management.

AREAS OF PROFICIENCY

● Clerical support ● Microsoft Office

● Customer Service ● Social Media Platforms

● Problem-solving ● Multitasking

VOLUNTEER EXPERIENCE

Volunteer Associate, 2019 – Present

Birmingham Central Market – MAX Transit Central Station, Birmingham, AL

●Responsibities include market set-up, handling cash and processing SNAP (Food Stamps) transactions.

Sales Assistant/Cashier, 2021

Pepper Place Outdoor Market (Mr. Dwight Hamm)

●Loaded and unloaded produce, operated portable cash register and assisted customers.

Tour Guide, 2019

Birmingham Civil Rights Institute, Birmingham, AL

●Legacy Youth Leadership Program participant involved volunteering at the Institute as needed, including providing tours to visitors.

Volunteer, 2017 - 2019

West End Community Gardens, Birmingham, AL

EDUCATION HISTORY

High School Diploma

Black Star Academy Homeschool Collective, Birmingham, AL 2016-2017

GE

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