Project Manager Administrative Specialist
Resume:
VICTORIA REID
Professional Summary
Dedicated Project Manager with current experience supporting executives and engineers at Meta. Recognized for collaborating and implementing programs that support the strategic direction of the organization. Successful working in fast-paced and challenging environments bringing solid operational acumen to the business.
Work History
Bank of America -Project Manager
07/2023- Present
• Oversee a team of 10+ IT professionals to successfully manage 12+ major technology releases per year with projects ranging from
$120,000 to over $470,000 requiring 12,000+ resource hours.
• Lead all aspects of projects, including capacity planning, resource allocation, project documentation, client engagement, and change management.
• Enhanced project-wide efficiencies by creating 13+ filters and dashboards in Jira to monitor the progress of 350 to 400 bugs and enhancement tickets.
• Addressed and resolved project risks, roadblocks, and obstacles while securing resources to efficiently complete deliverables. Meta (Facebook) – Administrative Specialist
07/2020 – 11/2022
• Streamlined management methodologies and communication for 6 clients for, App, which increased their work efficiency by 90%
• Collaborated with directors to optimize IT governance capabilities by implementing innovative solutions to improve processes
• Completed quarterly audits for each executive, determining the best decision to increase overall productivity
• Facilitated Q&A for Facebook/Instagram engineers to identify potential barriers and provide frequent updates via Reels with creatives
• Documented reports applying to policy and regulatory adherence
• Provided accurate reporting on project status through its life cycle for stakeholders
• Served as DEI advocate fostering the company's mission. Better Mortgage - Talent Acquisitions Specialist
11/2019 - 06/2020 Remote
********@*****.***
Charlotte, NC 28202
Skills
• Attention to detail, and proven ability
to prioritize improvement and
redesign.
• Outstanding follow-through, self-
directed, and highly motivated with a
strong sense of urgency.
• Excellent communication skills and
professional demeanor with high
regard for confidentiality.
• Ability to establish strong relationships
within high levels of an organization.
• Works well cross functionally in a
highly collaborative environment and
is open to giving and receiving
feedback.
• Technical knowledge management
• Familiar with SharePoint applications
• Budgeting & financial reporting to
ensure deliverables and goals are met
and exceeded.
• Proficient with
• Microsoft Office (Advanced knowledge
of Office Suite and Excel, budget
template development, QuickBooks,
Calendar tool Audits, SharePoint.
Education
Xavier University of Louisiana-New
Orleans, LA
• Assisted in tracking project costs, schedules, and technical performance
• Provided project-specific support by sharing observations and recommendations on the project
• Supported earned value management processes by reviewing Integrated Master Plan, Work Breakdown Structure, Integrated Master Schedule, cost, and contract performance data and by determining variances, and risks associated with the project
• Served as a technical advisor on planning and forecasting the monthly, quarterly, and annual performance of programs during the strategic budgeting cycle
• Developed, reviewed, and provided technical inputs on pre-contractual documentation.
Search Solution Group - Recruiter
06/2018 - 08/2019
• Interfaced with clients requiring staffing services to determine the number of hires, salaries, positions, and job descriptions for short-term and long-term employees
• Sourced resumes selecting best-qualified candidates to better assess qualifications and ascertain personality, personal character, and work ethic
• Provided direction and assistance during the application process of required HR processes for hiring managers and employees within the assigned geographical region
• Validated applicant's references and communicated with previous employers to qualify capabilities and verify work history
• Supported clients with understanding to evaluate employee performance and client satisfaction
• Managed full life cycle relationships with candidates from initial presentation of the opportunity, preparing for the interview, offer negotiations, relocation assistance, sponsorship guidance, and onboarding.
Google - Recruiting Coordinator
01/2017 - 05/2018
• Assisted in company's recruiting and talent acquisition methods and strategies
• Scheduled interviews for 130 candidates weekly and placed 1,075 candidates with roles at Google
• Consulted with hiring managers, and recruiters to discover staff requirements and specific job objectives
• Communicated professionally, tactfully, and with the utmost diplomacy always, treating all candidates, interviewers, and partners with dignity and respect
• Established process improvement ideas and participated in team initiatives aimed at enhancing procedures and systems
• Increased employee retention by 45% by introducing more in-depth phone screening processes.
Bachelor of Science: Sales & Marketing,
Business Administration
Certifications
• Cornell Diversity & Inclusion
Certificate
• Management and Effectiveness
Program
• Agile Project Management
.
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