Customer Service Delivery Driver

William B. White

**** ******** ******

Columbus Ohio, 43219

614-***-****

***********@*****.***

Summary

Seasoned business professional that can direct, or coordinate production, purchasing, warehousing,

distribution, inventory control, or financial forecasting services and activities to limit costs and improve

accuracy, customer service and safety. Worked in areas of DOD, Transportation, Retail, and Computer

Technology and all areas of logistics.

Experience

Banss Logistics

Amazon

Delivery Driver Associate December 2022- Present

Collecting goods and transporting them to clients or customers. Scheduling delivery times .Picking up parcels and delivering orders to customers on predetermined routes. Loading goods safely and efficiently. Transporting, unloading and delivering items in a safe and secure manner to prevent damage, spoilage or loss. Following any customer specifications regarding delivery. Adhering to time and route schedules. Navigating routes using relevant map programs. Providing excellent customer service by delivering goods with care and professionalism.

Select Source International

Abbott

Purchasing Coordinator April 2022-December 2022

Manage the purchase of products and services for employers, vendors and employees.

Serves as the liaison in negotiations between their company and suppliers. Responsibility to

assess vendors, negotiate new deals and renegotiate expiring contracts, and place orders for

products and services.

Sam’s Club

Retail Merchandiser Sept 2021 -April 2022

As a for Sam’s, I primarily provide retail sales merchandising coverage, proper implementation of current plan-o-grams for a set and location, and coverage of retail special projects for an assigned territory.

Crown Personnel August 2020-Sept 2021

Jet Coat

Purchaser

Coordinating purchases of various products and services for their company. Then order supplies,

inventory, equipment, and services for all departments in the company. Responsible for purchasing

products, materials, and services for their organization. These can include office supplies, retail products, or manufacturing equipment. Job duties include assessing the market, evaluating pricing and

availability, ordering new products, and keeping accurate records.

Aerotek

G&J Pepsi Bottling June 2020- Aug 2020

Loader/Hand Truck Operator

Builds pallets of product accurately by identifying proper location and quantity of product requested on

build sheets. Identifies proper staging and loading area for pallets and ensures that each pallet is staged and loaded correctly. Stack’s products and builds pallets according to established standards to ensure stability and safety of pallets; wraps pallets securely either by hand or machine. Works with Load Auditors and Warehouse Management Team to resolve problems, errors and mis?picks. Adheres to all company policies, standards and procedures (e.g., OSHA and safety requirements, AIB and Pepsi standards, Federal/State/Local laws); wears all required personal protective equipment. Communicates with co-workers, supervisors and management team verbally regarding the status of work activities (e.g., loading process) and other information, supervisor regarding questions or issues with daily assignments. Completes time-off requests, equipment safety checklists, build sheet forms and other required paperwork according to established standards. Works assigned schedule, exhibits regular and predictable attendance and works overtime as needed to meet workload demands. Performs other related duties as required.

Artech

Software Engineer

JPMC September 2019-June 2020

Provides technical expertise for all aspects of a UNIX environment. Configure the GPFS clusters

Incorporate, Install and train individuals on SpectrumScale applications (AIX) Understanding Distributed File system, Cluster file system, network file system Build and maintain servers that have been built in the Cloud using AWS and AZURE Installing, configuring, and maintaining Redhat Linux and/or AIX operating systems Understanding IBM product like IBM Spectrum Scale.

TEKsystems

System Engineer

Huntington Bank July 2019-Sep 2019

Provides technical expertise for all aspects of a UNIX environment. Configure the GPFS clusters

Incorporate, Install and train individuals on SpectrumScale applications (AIX) Understanding Distributed File system, Cluster file system, network file system Build and maintain servers that have been built in the Cloud using AWS and AZURE Installing, configuring, and maintaining Redhat Linux and/or AIX operating systems Understanding IBM product like IBM Spectrum Scale Managing a 12x7x365 team consisting of Tier 1, 2 and 3 SOC Analysts supporting a multitude of applications

Create, tune, and compile metrics of all security devices and documentation of processes/procedures

Managing Puppet Correcting and maintaining Sudo-ldap Setup and configure Hadoop Servers.

Technical Support Representative

Sterling Software 1992- 1996

Work in a call center or at the information technology department of an organization. The first point of contact for customers with complaints or questions concerning company technological products/services.

William White 1995-2019

Consultant

Establishes and maintains good relationships with customers, vendors and co-workers. Manage

activities related to strategic or tactical purchasing, material requirements planning, inventory control,

warehousing, or receiving. Occasionally purchases and expedites materials and outside services.

Receives telephone calls, emails and walk-ins from customers. Collaborate with other departments,

such as procurement, engineering, and quality assurance, to identify or qualify new suppliers. Responds

to bid requests by preparing cost quotations. Develop and implement procedures or systems to evaluate

and select suppliers. Responsible for preparing and coordinating detailed and conceptual estimates on a

variety of project sizes. Document physical supply chain processes, such as workflows, cycle times,

position responsibilities, and system flows. Writes quotations and work orders. Calculates material

needs, weights, labor and costs for each project. Define performance metrics for measurement,

comparison, or evaluation of supply chain factors such as product cost and quality. Negotiate prices and

terms with suppliers, vendors, or freight forwarders.

Air Traffic Controller United States Air Force 1981-1988

Partial Client List:

Phillips 66, IBM, OH Materials,JPM Chase, Lockheed Martin, The Limited, Sterling Commerce, Target

The Home Depot, Equipment Skills, Forklift, Gentry Crane, Cherry Picker, Hand Trucks, Cargo Van,

Box Truck, Scissor Lift, Backhoe, Track hoe, Dozers, Loader

I.T. Skills

Languages

Perl, Korn Shell, JAVA, HTML, COBOL, C++, Visual Basic

Software

Database: Microsoft SQL Server and Microsoft Access and SAP and Oracle,MicrospftProject,Primaver

a P6

Platforms: AIX (6.1/6.0/5.3.8/5.3.7/5.3/5.1/5/4.3), Solaris, 8.5,9,10 (ZFS), Linux, HP-UNIX, Windows, SAP APO, Microsoft Dynamics AX,Operating Databases: Novell NetWare 3.x, TN3270, Roscoe, CICS, AS/400, Proxy, Firewall servers, High Jump Software Supply Chain Advantage; i2 Intelligence; SAP SCM; Swiss log Warehouse Manager

Education

Master of Business Administration (MBA) – 2003, Ashland University, Ashland OH,

Bachelor of Business Operations – 1995 DeVry Institute of Technology, Columbus, OH

Air Traffic Controller United Air Force 1981-1988

Certified Logistic Associate – 2011 Columbus State Community College

Project Management Certification-2017 Tulsa Community College

Forklift Certification - 2011Midwest Express Group

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