Data Entry Accounts Payable

Consuela Matthews

*** ******** ***.

East Pittsburgh, Pa 15112

412*799*4361

OBJECTIVE:

To obtain a career with a company with room for advancement. Where I can utilize my outstanding customer service, billing specialist, claims and training SKILLS.

WORK EXPERIENCE:

Bristol Myers Squib Patient Assistance Foundation

June 2023 to March 2024

REMOTE WORK FROM HOME

Billing Specialist

Claims Analyst

Data Entry clerk

Vital data entry in a variety of database and file formats

Maintain core company files in an organized, efficient manner with a high level of accuracy

Sent emails and faxes via online to process apllications.

Processed applications for new patients

Advised of acceptance into the program

Advised of next steps to receive medication

Made sure billing was uo to date

Was assigned to make sure account was in good standing thru the medicare cross training

Accounts billing and accounts payable were done spiratically

Accounts receivable

Accounts payable

Recordkeeping

Maintaining accurate financial records, including tracking payments and cash flow to potential clients and Insurance agencies disbursement

Tax based documents need upon request

Walgreens Specialty Pharmacy

Billing Spacialist

Claims Specialist

Data Entry Clerk

June 2022- June 2023

Vital data entry in a variety of database and file formats

Maintain core company files in an organized, efficient manner with a high level of accuracy

Word used to document accounts

Schedule the delivery of Specialty medications in a timely fashion per HIPPA guidelined

Answer incoming calls from patients in regards to tracking medications and order fulfillment by the HIPPA LAWS and standards

Email departments in regards to medication issues

Notate accounts accurately

Process payments

Accounts receivable

Accounts payable

Recordkeeping

Maintaining accurate financial records, including tracking payments and cash flow to suppliers and vendors

Yearly tax based documentation upon request

Monthly tax updates need upon request

Sykes/ Liberty Mutual. Unlicensed billing operations,

Claims Specialist,

Billling Specialist

Data Entry Clerk

August 2021 to February 2022

Data entry in a variety of databases for acurate and time sensitive information

Maintain core company files in an organized, manner for distribution to clients upon request

To ensure policy holders payments are processed in a timely fashion

Make changes to insurance policies that would not affect the policy. Ie name changes. Adding mortgages and insured interest

Connect policy holder to appropriate department depending on state guidelines

Reinstate policies according to state regulations and guidelines

Accounts receivable

Accounts payable

Recordkeeping

Maintaining accurate financial records for the purpose of accurate tax documenting for the current year

Tax based documentation upon request

Samsung Experience consultant Best Buy October 2019 to February 2020 Mosaic Sales Solutions

•As a Samsung Experience Consultant I consistently grew the business for 3 yrs at a minimum of 50% Year Over Year growth

•Possessed and demonstrated competencies of:

oClosing the Sale

oBuilding Relationships o Consumer engagement o Technical Learning

oCoaching including Giving Timely and Effective Feedback

•Conducted consumer facing activities in order to meet sales goals, using my unique skills and experience to make each experience personal and memorable

•Demonstrated key features and benefits, assist consumers with the setup of devices and trouble shoot issues. Provide “walk out working” after purchase

•Focused on the brand as a lifestyle, unique to each consumer

•Conducted product training and knowledge transfer for sales reps to facilitate consumer engagement and sales.

•Conducted consumer skills workshops

•Managed performance against established sales goals

•Built brand presence through interaction with retailer through merchandising, display maintenance and some POP and plan-o-gram compliance

•Maintained knowledge of all client products in order to be a subject matter expert onsite

•Provided competitive insights to management as requested

•Made a significant impact on sales across multiple categories and improve the consumers' buying experience

•Demonstrated effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment

•Completed call reports, paperwork, and on-going personal training in a timely manner, meeting all deadline

•Maintained excellent attendance and compliance

•Other duties as assigned

Concentrix Inc.

Turbotax Consultant February 2019- April 2019

•Remote work from home technical support team

•Remotely answered inbound calls

•Accurately and courteously answer questions in regards to turbotax software

•Remotely connect to customers computer and correct issues or direct them in the path of getting the question answered

•Answered questions in regards to mew tax laws and changes and why those changes were made

•Use several resources to answer those questions

•Use multiple windows and apps used simultaneously

•Made daily reports on customer issues with software

•Billing Specialist

•Tax based documents needed upon request

Acosta/ Mosaic Sales Solutions

Wal-Mart grocery delivery Representative October 2018- February 2019

•Responsible for giving the Wal-Mart consumer information regarding the delivery service walmart offers

•To collect information to register consumers for the Wal-Mart delivery service

•Stay abreast on the consumers needs that have tried the service, good and bad

•Friendly customer engagements to promote clients services

•Maintain a relationship with management to ensure a great consumer experience

Dannon Wave Vendor April 2018- August 2018

•Travel to and complete store visits within a territory of 26 stores

•Conducted advanced merchandising visits weekly, stocking, auditing, and updating signage

•Assemble displays and resets using a planogram

•Maintain Dannon standards of integrity and standards through communication with upper management

•Ensure placement of new items are at all locations priced and displayed by the Dannonwave standards of excellence

•Use of iPad and Windows devices on a consistent basis for updates and call reports

Lead Samsung Experience consultant July 2015- February 2018

•As a Samsung Experience Consultant I consistently grew the business for 3 yrs at a minimum of 50% Year Over Year growth

•Possessed and demonstrated competencies of:

oClosing the Sale o Building Relationships o Consumer engagement o Technical Learning

oCoaching including Giving Timely and Effective Feedback

•Conducted consumer facing activities in order to meet sales goals, using my unique skills and experience to make each experience personal and memorable

•Demonstrated key features and benefits, assist consumers with the setup of devices and trouble shoot issues. Provide “walk out working” after purchase

•Focused on the brand as a lifestyle, unique to each consumer

•Conducted product training and knowledge transfer for sales reps to facilitate consumer engagement and sales.

•Conducted consumer skills workshops

•Managed performance against established sales goals

•Built brand presence through interaction with retailer through merchandising, display maintenance and some POP and plan-o-gram compliance

•Maintained knowledge of all client products in order to be a subject matter expert onsite

•Provided competitive insights to management as requested

•Made a significant impact on sales across multiple categories and improve the consumers' buying experience

•Demonstrated effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment

•Completed call reports, paperwork, and on-going personal training in a timely manner, meeting all deadline

•Maintained excellent attendance and compliance

•Other duties as assigned

Guardian Protection Customer Service l, Billing Specialist September 2014- May 2015

Guardian Protection Services / Customer support Specialist

•Answer inquiries regarding bills, take payments, schedule direct debits

•Troubleshooting alarm systems

•Assisted customers in arming and disarming alarm systems

•Helped change batteries, order batteries, track battery shipments

•Assisted in changing and retrieving master codes, powering down a system

•Performing communication and sensor test from client to Central Station

•Scheduling service calls

•Responding to general and important correspondences from customers in a timely fashion

Vitac / Scheduler

•Use of MS Office and Excel

•Update, modify, assign, coordinate, and verify real time captions and independent contractors schedules

•Ensure captions times are accurate

•Completing tasks in a timely fashion

ATT / Customer Service Representative, Billing Specialist

October 2011- April 2012

•Answer inquiries on personal accounts precisely and clearly

•Set appointments for upgrade instillations and other services

Fully notate accounts of all dates

Membership Consultant, Billing Specialist American Express August 2005 - May 2007

•Answer inquiries on personal accounts precisely and clearly

•Instill value in the American Express Brand

•Knowledgeable and able to fix a problem not necessarily caused by the company

•Membership data entry, Fast Learner, takes initiative

•Answer multi-line phone system, multitasking, Banking knowledge, knowledge of the company software,

EMSI / Administrative Assistant September 2004 - December 2004

•Provide administrative support for my boss

•Generating general correspondences and memorandums.

•Answer and screen telephone calls and arrange conference meetings. • Preparing outgoing mail, including facsimiles.

•Maintain and update electronic and hardcopy filing systems for ease of retrieval in the future

•Order and maintain supplies and arrange for equipment maintenance

First Choice Answering Service / Telecommunications Operator March 2002 - November 2002

•Answer the phone for various companies such as hospitals, trucking companies, subsidized housing, and lawyers offices

•Take messages quickly an proficiently to ensure precise delivery

•Faxing, answering multiline telephone

The Wilkins House /House keeper May 2000 - May 2001

•Punctual

•Cleaning of the residents rooms in a fast, friendly manner

•Sweeping, dusting, mopping

ATD Alarm Transmitted Data / Security and surveillance June 1998 - August 1999

•Administrative Assistant

•Opening the office for business daily

•Various HR activities including but not limited to: scheduling job interviews, attendance tracking, preparing paperwork for new hires, job changes, and terminations

•Motivating employees to ensure quota for the day is made

•Payroll was on time an accurate

•Closing the office at the end of the work day Education:

Charleston Job Corps Center / Hospitality Management August 1997 - March 1998 CERTIFICATES:

Hospitality and Tourism Management Certification

August 1997

Charleston Job Corps Center

National Retail Federation Certification

September 2005

$1 Energy Fund Program

Contact this candidate