Scrum Master Project Management

Richa Nigam

Sr. Scrum Master

Ph: 443-***-****

Email: *************@*****.***

SUMMARY:

A SAFe Certified Scrum Master with 10+ years of delivery and project management expertise in IT.

Oversaw AWS Aethna cloud implementation initiatives.

Proficiency in SAFe, Agile, Scrum, and Kanban. knowledgeable in Power BI, SQL, Azure DevOps (ADO), Confluence, and Jira.

Have effectively worked as a Scrum Master in a variety of industries, including healthcare, banking, insurance, and retail.

Proven ability to manage the SDLC across several domains, application families, and locations to guarantee that application enhancements are carried out under budget, on schedule, and in compliance with specifications.

Overseeing the execution of the following scrum rituals: intermediate demo, sprint review, daily stand-up, backlog grooming, sprint planning, and sprint retrospective.

Determine the team's velocity after the sprint and its capacity at the start.

Sending the stakeholders, the team's KPI, burn down, and burnup charts.

Maintained the product backlog and made sure that priorities matched business objectives while collaborating with the product owner to align teams with the product vision and sprint goals.

Provide Agile Assessments, Product & Agile workshops, and training sessions to assist Agile Coaches or RTEs.

Take part in PI Planning meetings to plan the projects that will be delivered every quarter.

Skilled at managing training programs and organizing project releases.

Skilled in implementation planning, risk/issue management, budget tracking, status reporting, and project planning.

Proficiency in guiding teams through the adoption and application of SAFe Principles, SAFe Core Values, and SAFe practices.

Proven track record of implementing and overseeing SAFe Agile transformation projects within an Agile Release Train.

Effectively putting the OKR framework into practice and coordinating team and corporate goals.

Thorough familiarity with Agile Scrum. knowledgeable about implementing and upholding Agile/Scrum values for numerous teams.

The sprint goal is stated by the SMART (Specific Measurable Attainable Relevant Time-Boxed) criteria, and the quality of the user stories is evaluated using the INVEST (Independent Negotiable Valuable Estimable Small Testable) criteria.

Have led and mentored numerous Scrum Teams in utilizing Lean and Agile methodologies to produce high-caliber results.

Closely collaborated with the release train engineer to manage deliverables, modifications to priorities, risks, and obstacles throughout the course of a program increment. Utilizing Excel spreadsheets and MS Project, create the project release plan.

The release cycle, which includes development, business UAT, pre-production, production deployment, and hypercare support, was defined and supported.

Aided in the use of several agile methodologies, including Continuous Integration, Continuous Delivery (CICD), TDD, BDD, and automated testing. have experience working with members of BI, DA, QA, PO, Infosec, and PM teams, among other IT teams.

Proficiency with Azure DevOps (ADO), Power BI, Rally, Confluence, Jira, KANBAN, and the Miro Boards in all of their elements

Testing the system's functionality to make sure the development is up to par and that the acceptance requirements are met. coordinating the UAT with the users and obtaining their sign-off.

Excellent communication, analytical, problem-solving, and interpersonal abilities.

Exceptionally strong in quality assurance, budget management, stakeholder management, team management, resource allocation, risk management, project tracking and reporting, and change management.

Specified the DoD and the user story's readiness. raised bugs during UAT and kept note of them all.

Proven team player who is a quick learner and has strong communication abilities.

Create PBI reports and ad hoc SQL queries to gain rapid business insights.

At various data hops, carry out data validation and sanity checks.

Before developing the data pipeline, carry out the data profiling to comprehend the data's grain, completeness, quality, and compliance with business standards.

Wrote SQL queries and performed data validation to support the development team.

SOME SUCCESSFUL PROJECTS as SCRUM MASTER

Agile Software Development,

Agile Release Process,

Data Engineering,

Web Development,

Data migration in Enterprise Cloud environments,

UI/UX improvements, etc.

CERTIFICATIONS & EDUCATION

Post Graduate Diploma in Management (IT & Finance)

Bachelors in Business Administration (Management)

Certified SAFe Agile 5.1 (License Number: - 572*****-****)

SKILLSET

Databases/SQL Clients

SQL, JQL, Oracle SQL, AWS Athena, DBveaer, DbVisualizer, SQL Developer, TFS, Power BI, JAVA

SDLC Methodologies

Agile, Kanban, Lean, Extreme Programming (XP), Waterfall, OKR framework

Tracking tool

MS Project, MS Access, MS PPM, Rally, Confluence, Jira, Atlassian, ADO, Miro Board, SharePoint, GitHub

Modeling Tools

MS Visio, Draw.io, Lucid Charts, Version One, WEB Agility

Documentation Tools

Office 365, MS (Word, Excel, PowerPoint, OneNote, Teams), Google Sheets

BI Tool Knowledge

MS Excel, Tableau, Power BI, Google Analytics

Platform

Windows 98/2000/XP/7/10, Linux, Unix

DevOps Tools

AWS Athena, Azure DevOps (ADO) dashboard

Testing Tools & Methodologies

HP ALM, HP Quality Center, QTP, Regression, Integration

Professional Experience

Legal and General America, Frederick, Maryland, US May 2022 – To date

Role: Sr. Scrum Master

Responsibilities:

Facilitated Agile Ceremonies including Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospectives.

Presently managing two teams’ deliverables. Established the scrum process in the second team, educated the team on the Agile process, and help them to understand and follow the scum cadences.

Validate the data in different hops from source to target using SQL queries. (Like count validation, data grain validation, etc.)

Build data profiling and quality reports in PBI using backend SQL queries.

Validate the source data for Quality, Completeness, and Compliance.

Execute the query in AWS Athena to identify business insights of data based on requirements.

Build ad-hoc simple PBI reports for quick business insights.

Track down key personnel at Legal and General America, meet with them directly, and follow up with necessary stakeholders.

Report the status of the projects to RTE in Scrum of Scrum calls and also support the training sessions

Work towards the quarterly capacity of the team to be presented in the PI Planning and presenting the status of the projects to be delivered accordingly committing the size of the project can be committed for the delivery

Assist in overseeing the project's scope, budget, and timeline for specified deliverables.

Verify that the project or projects are finished on schedule and budget.

Maintains awareness of industry and IT trends and applies knowledge of important business unit processes, systems, and initiatives. Participate in the creation of a strategy.

Promote the collaboration of release management tasks across departments.

Manage expectations and scope with stakeholders; encourage interaction with business partners and other stakeholders.

To sustain cloud service operations, identify, assess, and report resource limits inside the cloud environment utilizing data gathered from several sources.

Provided direction and coaching to the multiple Scrum Teams on how to apply Lean and Agile techniques and principles to provide customers with high-quality goods and services.

Closely collaborated with the release train engineer to manage the deliverables, modifications to priorities, risks, and obstacles encountered when carrying out a program increment.

Led the group in developing SMART goals for PI Planning.

Implemented agile processes, adopted and applied agile principles, and assisted a team from across a value stream in embracing agile core values.

Worked with Power BI to update stakeholders on KPIs and report progress.

I worked on the metrics for burndown and burnup and informed the stakeholders of my progress.

Developed SQL queries or verified project data to support the development team.

Managing deployments both automatically (CICD) and manually (notifying the release manager of impending releases, generating change requests, and obtaining approval in CAB meetings).

Closely collaborating with the product owner to establish the priorities for pipeline initiatives.

Developing the release plan to ensure that projects are delivered on time, identifying dependencies, assessing team capability, and maintaining a contingency to notify businesses of the release date.

Tracking the project from conception to delivery, starting with ideation and ending with technical design approval, readiness for sprint, building, testing, and delivery, all of which aid in estimating the project's size from the start to the end.

Coordinating code migrations from non-prod to UAT and from UAT to prod environments with the DevOps and Operations teams.

Work together with the DevOps team to map the QA and development environments and assign release branches so that the team can begin building and testing in a prepared environment.

Arranging feature flag-off testing for lower environments and production when release is postponed.

Developed the team's key performance indicators (KPIs) to assess the team's velocity, capacity utilization, rework, effort efficiency, production support, and training, scheduled versus unplanned, bug, backlog, and other costs.

Get the Portfolio Planning deck and Portfolio Retro deck ready for high-level visibility among the business team and leadership.

Holding BAT, DEMO, HOTO, and QA Approach Review meetings for the business team and leadership.

Led biweekly backlog grooming to enable tales to reach a ready-to-sprint maturity level.

Develop bug stories for any errors and user stories for all business requirements.

Determining the resource's need through backlog and capacity planning.

Supported the team in overcoming obstacles. prevented the team from encountering obstacles during the iteration and eliminated those that had an impact on the team.

Setting up knowledge transfer sessions for new hires and cross-training for resources to improve their skills

Providing updates at Scrum of Scrum meetings, emphasizing the interdependencies and risks across the various teams.

Environment: Jira, Kanban, Confluence, Miro Board, MS Teams, MS Office Suite, CICD, MS Project, Power BI, SQL.

M&T Bank, Buffalo, New York, US Mar 2021 – Apr 2022

Role: Scrum Master

Responsibilities:

Performed daily scrum, sprint planning, estimations, and demos. tracked the development of the team.

Managed the day-to-day tasks of a scrum master, including organizing stand-up meetings and facilitating communication between the product owner and the development team. monitored team capacity, reporting velocity, and sprint progress.

Create the data validation report in PBI and utilize ad hoc SQL queries to perform data validation between ERP and data warehouse.

Provide a communication interface to the customer to communicate project status, schedule, requirements, etc.

Manage the project and the project team while contributing to the project scope and objectives as well as ensuring that all steps are completed.

Organize and lead technical teams at various locations while carrying out product development projects

Arrange and oversee internal team meetings to discuss essential tasks and maintain project timeliness.

Oversee internal and external suppliers to ensure timely action completion

Promptly notify management of resource requirements to maintain project timelines

Specify product requirements and project scope to guarantee alignment with market and customer needs and ensure the development of the product/process accordingly.

Verify that all projects, including the formulation, evaluation, and submission of capital requests, the review and submission of product costing data, and the control of project scope creep, are in line with the financial objectives.

Make choices that will expedite the process and guarantee the optimal window of opportunity for volume, profitability, and time to market.

During Product Backlog Refinement (PBR) sessions, I ensured that Design for Manufacturability (DFM) concepts were applied. Additionally, I assisted the team in comprehending requirements.

Helped the product owner organize and prepare the product backlogs for the upcoming sprint.

Managed the wiki, boards, backlogs, sprints, and delivery plans using every facet of Jira, KANBAN, Confluence, and Azure DevOps (ADO) to streamline my team's everyday operations.

Switched to ADO (Azure DevOps) dashboards and used Jira and other tools to organize the agile ceremonies.

Supported the Product Owner in creating the Product Backlog on JIRA and assigning priorities using Affinity Analysis and MOSCOW prioritization methodologies. Scrum process management using an agile approach.

Effectively facilitated change management by keeping track of changes to business requirements, analyzing their effects, obtaining the required permissions, and managing the backlog of requirements.

Worked together with cross-functional groups to determine and address dependencies.

Helped the team make use of Confluence and JIRA, two project tracking systems. assessed and reduced the dangers to the team.

Trained and reinforced stakeholders and team members in the use of the agile framework and scrum methodology.

Focused on streamlining communication, getting rid of obstacles, and ensuring the project goes successfully.

Kept an eye on the velocity and burndown charts to see which story points were committed vs finished.

Environment: JIRA, Confluence, ADO, Miro Board, MS Teams, MS Office Suite.

Discover Financial Services, Chicago, Illinois, US Jul 2018 – Feb 2021

Role: Scrum Master

Responsibilities:

Designed internal reports to measure team progress for each sprint, led time-boxed scrum ceremonies, monitored team performance and scope creep with sprint burn-up/burn-down charts, and more.

Oversaw the daily standup, backlog refinement, sprint planning, sprint demo, and other scrum rituals.

I was a data analyst at work. Using basic SQL queries, the data was validated to guarantee its uniqueness, completeness, and compliance. dashboards were created using Microsoft Excel.

Used AWS Athena and the SQL clients DBeaver and DbVisualizer to analyze data and validate a variety of business rules.

Oversaw the Kanban Board and assisted the Support staff in comprehending WIP and CFD for task management.

Monitored progress, dependencies, events, tasks, activities, cost, and schedule for various projects under the program. resolved problems, using CA Agile (Rally) to handle dependencies and change management.

Assisting several scrum teams in their everyday work to maintain procedures in line with the agile manifesto.

Supported the Product Owner in developing, honing, and setting priorities for the backlog items.

Created the metrics dashboard every week, after a phase, or after an iteration was completed.

Maintained updates, tracked issues, managed user stories and traced requirements using JIRA.

Using measurements for optimal velocity, average velocity, team velocity, and attention factor, I was able to identify and maintain consistent Sprint velocity and capacity throughout Sprint planning sessions.

Frequently updated artifacts, including release burn down, sprint burn down, and sprint burn up charts.

Environment: JIRA, KANBAN, Confluence, Miro Board, MS Teams, MS Office suite, SQL, AWS Athena, DBeaver, DbVisualizer, JAVA.

Profmax Business Solution Pvt Ltd Jun 2014 – May 2018

Role: Analyst / Scrum Master

Responsibilities:

Engaged with stakeholders in the business to collect and refine the business requirements.

Closely communicated with software engineers and designers to learn about end-user sentiment and to comprehend program functioning and navigational flow. In charge of writing tasks, user stories, epics, and bugs.

Use SQL queries to run business rules on the source data set, do data profiling on the source data, and check many data elements, including non-null, data type validation, date formats, and several business-specific rules.

Set up scrum retrospectives and daily stand-up meetings; scheduled demos, meetings, and decision-making procedures to guarantee a prompt inspection and appropriate application of the adaption process.

Converted business features and scope items into epics and user stories by understanding them.

Oversaw the agile methodology's scrum process while coordinating with the scrum team.

Completely agile project execution was carried out using Confluence, JIRA, and other tools.

Helped the Product Owner reduce product backlogs and discover dependencies.

On-time project performance and health dashboards were sent to upper management for oversight.

Determining the significance, ranking, and identification of all project-related risks and problems.

A SQL query that runs to validate the data set and provide an export of the data to meet the ad hoc needs of business customers.

Took part in a high-level analysis of data between the staging layer and ERP tables.

Walkthroughs with the stakeholders were conducted using PowerPoint slides.

Created and examined the Sprint and Product Burndown Chart in order to determine the team's speed.

Environment: JIRA, Confluence, SharePoint, Oracle SQL Developer, MS Excel, MS PowerPoint, MS Word, MS Visio, JAVA.

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