Supply Chain Customer Service
Resume:
Supply Chain Coordinator
KARAD International FZCO
Dubai, United Arab Emirates
Hazem Mohamed Elkilany
Phone:281-***-**** Email: ************.****@*****.***
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Liaising with forwarders and overseas companies to arrange collections.
• Negotiating rates with local contractors and also international companies.
• Strategical planning of procurement, production, inventory control, logistics and distribution.
• Ensuring stores have enough stock and tracking products through depots to make sure they arrive at their destination.
• Overseeing arrival of shipments. Ensure targets are met.
• Coordination between the clients (BOMESC in China, PIL in UAE, KARAD in UAE with Subcontractors.
• Transportation and shipping materials/goods from China to UAE and vice versa. Transportation and shipping materials/goods from UAE to Kuwait and vice versa. Dealing with all Logistics and shipment for material from Jordan to UAE and vice versa (in coordination with PETRA group in Jordan).
• Responding to customers' inquiries regarding prices and types of services & freight forwarding services.
Some of the projects:
o Badra Project in Iraq:Coordination between the clients (Techno-Engineering in UAE, KARAD in UAE with Subcontractors and with GAZPROM.
o ELV Project in Abu-Dhabi (UZ-750).
o KOC Project LOWER FARS HEAVY OIL DEVELOPMENT PROGRAM PHASE-1 (60 MBOPD) in Kuwait. o GASCO EPC Project.
o Petrofac Hastrubal CCR Project.
o Petrofac-Shell Majnoon-lraq .
o PJ09AE004-CAT-Sowah Island.
• Provide excellent customer service in the location that the company assigns me to work.
• Ensure vehicle safety.
• Ensure property is safe while under company custody.
• Driving and parking safely.
• Assign valet attendants to provide service to customers. Valet Parking Supervisor
Eli Valet
Houston, TX
08/2022 to Present
8820 Westheimer Rd. Houston TX 77063
Objectives: To provide a highly focused customer service with integrity, effective communication, dependability and critical thinking. Successfully to employ best business practices that improve efficiency, reduce operating costs while increasing performance, tight to time scales and budget. In addition to use soft skills as team work, adaptability, organization, and open mindedness. Willing to learn and grow as professional. Work Experience
Draftsman
KREC
Cairo, Egypt
01/2012 to 12/2012
• Generating CAD drawings for engineering projects.
• Coordination with engineering team to develop new CAD drafts. Draftsman
Advansys System
Cairo, Egypt
01/2005 to 12/2011
• Generating CAD drawings for engineering projects.
• Coordination with engineering team to develop new CAD drafts.
• Developing CAD drafts based on project design requirements.
• Preparing of electrical drawing and technical diagrams. Site Supervisor
Evershine Contracting
Alexandria, Egypt
08/2002 to 10/2004
• Adjusting work schedules as needed in order to meet all project deadlines.
• Trained, interviewed and hired workers.
• Reading blueprints and plans and communicating them to workers.
• Conducting project monitoring to ensure quality construction and safety. PROJECTS AS A DRAUGHTSMAN
o KOC Effluent Water Injection Project in Kuwait.
o Nile City Towers BMS System Design in Egypt.
o City Center BMS System Design in Egypt.
o Hilton and Other Hotels BMS System Design in Egypt. EDUCATION
• Associate Degree in Graphic Design and Architecture- Technical Institute of Alexandria.
• Fire Fighting at Brigade Fire Training Center (BFTC).
• First Aid at Cedars Hospital Jebel Ali.
• Auto CAD at New Horizons Alexandria.
• Logistics Course at DP world.
SKILLS
• Bilingual in English and Arabic.
• Extensive knowledge of coordinating all of the entities involved in a supply chain.
• Computer skills.
• Knowledge of managing returns and rejections professionally & promptly with suppliers.
• Extensive experience in the strategic planning and transportation of products.
• Experience of liaising with forwarders and overseas companies to arrange collections.
• Able to negotiating rates with local contractors and also international companies.
• Planning of procurement, production, inventory control, logistics and distribution. REFERENCES: Available upon request.
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