Jill Brady
**********@*****.***
linkedin.com/in/jillbrady1
Livonia, MI 48150
Sociology B.S.
PROFESSIONAL SUMMARY
An early-career sociology graduate with an educational background in human resources and professional experience as a real estate agent, volunteer coordinator, and restaurant manager, bringing strong written and verbal communication, leadership, innovation and accountability to the workplace and is highly motivated by a passion for helping others and a desire to learn.
WORK EXPERIENCE
Barista
Gripon’s Coffee Co. Jan 2024 - Present
Daily communication with management and customers
Provided memorable experience for customers
Remained flexible and adaptive while working on a team
Monitored inventory to ensure smooth operation
Real Estate Agent
eXp Realty LLC Nov 2023 – May 2024
Represented buyers as a fiduciary in real estate transactions
Prepared documentation for property closing, leasing, and other contracts
Analyzed current real estate market data to determine appropriate offers
Maintained constant and productive communication with clients through use of CRM software
Worked closely with mortgage brokers, home inspectors, lawyers, and lenders
Evaluated needs of clients to suggest appropriate properties and lenders
Scheduled appointments to fit needs of clients
Volunteer Services Representative
Houston Food Bank Aug 2022 – Jul 2023
Managed volunteer projects at the largest food bank in America by distribution
Managed groups of 200-400 volunteers daily
Collaborated with government relations team to advocate for the Farm Bill
Assisted in managing the inventory of our 308,000 square foot warehouse
Documented production of volunteer shifts for administrative purposes
Monitored volunteers for safety throughout shifts
Remained flexible and adapted quickly to changes in a fast-paced environment
SKILLS
PROFESSIONAL
Project Management
Problem Solving
Decision Making
Conflict Resolution
Client Relations
Communication
Public Speaking
Time Management
Organization
Volunteer Coordination
Public Engagement
Payroll Processing
Data Entry & Analysis
TECHNICAL
Microsoft Office
CRM Software
SPSS
Qualtrics
Data Analysis
OPERA
EDUCATION
HUMAN RESOURCES
ESSENTIALS CERTIFICATE
Cornell University
2024
BACHELOR OF SCIENCE IN
SOCIOLOGY
University of Houston
2022
PROFESSIONAL AFFILIATIONS
TEXAS REAL ESTATE LICENSE
Texas Real Estate Commission
2023
TEXAS FOOD MANAGER
Texas Department of Health
2024
WORK EXPERIENCE
General Manager
Zoa Moroccan Kitchen Apr 2022 – Aug 2022
Conducted interviews and managed job applications
Managed payroll and maintained weekly communication with accountant
Collaborated with marketing team to develop and implement a customer loyalty program
Created schedules for hourly employees to meet the business’s needs
Swiftly resolved conflict with integrity
Ensured compliance with state food safety regulations
Managed inventory of food product and other essential supplies
Head Waitress
Outback Steakhouse Aug 2017 – Jan 2020
Trained new employees as hosts, take-away specialists, and servers throughout their onboarding process
Documented and tracked inventory with management using Microsoft Excel
Ensured restaurant’s nightly deposit was correct
Distributed credit card tips nightly
Processed cash and credit card payments
REFERENCES
Jaycel Gripon
Owner Gripon’s Coffee Co.
Tyler Sergent
Specialist Houston Food Bank