Patient Care Case Manager
Resume:
NK
NORMA KESSINGER
************@*****.*** 270-***-**** Utica, KY 42376
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Policy Adherence
Health Promotion
Medication Administration
Clinical Documentation
Geriatric Care
HIPAA Compliance
Vital signs monitoring
Care Coordination
Community Resource Referrals
Healthcare knowledge
Regulatory Compliance
Patient Care and Education
Care Delivery
Case Management
Disease management
Electronic Recordkeeping
HPC Hospice and Palliative Care of
Western Kentuck Owensboro, KY
Lpn Case Manager and Float Nurse
06/2022 - Current
Developed and implemented nursing care plans for patients based on their individual needs.
Assessed patient's physical, psychological, and social conditions to develop a treatment plan.
Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Provided emotional support to family members dealing with difficult decisions regarding end-of-life treatments or hospice services for loved ones.
Ensured all documentation was completed accurately according to established protocols.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management. River Valley Behavioral Health
Owensboro, KY
LPN Charge Nurse
03/2017 - 06/2022
Assessed patients' health conditions and monitored changes in their condition.
Provided patient care plans, treatments, and medications according to physicians' orders.
Maintained accurate medical records and updated them regularly. Ensured all safety protocols were followed during patient care. Communicated effectively with patients, families, colleagues, and other healthcare professionals.
Responded promptly to emergency situations as needed. Collaborated with multidisciplinary teams to coordinate effective patient Summary
Skills
Experience
care delivery systems.
Evaluated patient responses to treatments and interventions and documented progress notes accordingly.
Carried out physician orders accurately while adhering to hospital policies and procedures.
Promoted positive relationships between patients, families, visitors, physicians, nurses, volunteers.
Supported nurses in routine wound care and attending to complex lacerations and punctures.
Prioritized and organized tasks to efficiently accomplish service goals. Planned and completed group projects, working smoothly with others. Displayed strong telephone etiquette, effectively handling difficult calls. Medical Staffing Solutions Llc Evansville,
IN
LPN Charge Nurse
01/2017 - 01/2021
Assessed patients' health conditions and monitored changes in their condition.
Provided patient care plans, treatments, and medications according to physicians' orders.
Maintained accurate medical records and updated them regularly. Ensured all safety protocols were followed during patient care. Supervised the activities of other nursing staff members and provided guidance when necessary.
Communicated effectively with patients, families, colleagues, and other healthcare professionals.
Responded promptly to emergency situations as needed. Monitored medication administration for accuracy, compliance, and effectiveness of treatment plan.
Evaluated patient responses to treatments and interventions and documented progress notes accordingly.
Carried out physician orders accurately while adhering to hospital policies and procedures.
Promoted positive relationships between patients, families, visitors, physicians, nurses, volunteers.
Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
Assisted physicians and nurses with special procedures. Delivered emotional, psychological and spiritual support to patients and families to promote compassionate environment.
Collaborated with supervisor to prepare nursing assessment summaries and health care plans.
Documented adverse patient reactions to medications and reported findings to supervisors.
Administered medications in accordance with policies and legal limitations.
Educated patients on conditions, medications and self-care skills. Observed and reported changes in condition of patients and signs and symptoms of deviations from normal health status.
Conducted daily rounds to assess patient condition and distribute medications.
Evaluated patient care needs to prioritize treatment and maintain patient flow.
Collected blood, urine or sputum samples from patients to perform routine lab tests.
Documented and collected vital signs to track patient conditions. Recorded patient medical history, vital statistics and test results in medical records.
Monitored patients with incontinence issues, both after procedures and in recovery from trauma, installing catheters and monitoring bedpans to keep patients safe and comfortable.
Owensboro Community And Technical College Owensboro, KY Associate of Applied Science in Nursing
12/2009
Education and Training
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