Customer Service Program Manager
Resume:
Danuell L Eatman
Waldorf MD 20601
**********@*****.***
Objective:
Obtain a challenging career, allowing me to utilize my communication skills and people skills. Be a key leader and contributor to a respectful team and provide a positive work environment and great atmosphere.
Summary:
A dynamic, fun, results-oriented job offering focused leadership to drive sales and
profitability in a highly competitive market. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Resolve problems quickly and equitably to ensure happy customers and happy employees.
Responsibilities:
●Team building and staff training
●Purchasing and inventory management
●Quality assurance and control
●Facilities and safety management
●Customer service and guest relations
●Cost containment and control
●Policy and procedures Safe Management of Deposits
●Lien Letters,past due Notice,Eviction,Auctions,Audits
●Continuous performance improvement
Professional Experience:
CIA,Liaison, 2020-Present
SROA, Property Management .2020-2024
Iqor, Customer Service Representative, 2020-2022
Anointed Care, Nurse, 2012-2017
UPS, Seasonal Driver, 2012-2018
Nationals Stadium Food Services, Stand / Bar Manager, 2007-
Unity Health Center. Pharmacy Technician Assistant 2008-2017
National Mailing Service, Inc., Clerk/ Customer Service Manager, 1998-2007
Second Genesis Treatment Center, Counselor, 1993-1998
Education:
H.S. Diploma, Cardoza High School, Washington, DC
University Of District Columbia, Certificate Behavioral Science Management and Program Manager Liaison Pharmaceuticals Representatives
Board of Nursing,Pharmacy Board of Pharmacy Training Technician
Skills
Program Manager
Certified Technician
Certified Nursing Assistant
Bar Management
Mailing Service Manager
Property Manager
Customer Service
Behavior Manager for Mothers and Children
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