Support Specialist It
Resume:
CONTACT ME WORK EXPERIENCE
Old ADCB Building, Al
Mahattah, Fujairah
LinkedIn Profile
***.*********@*****.***
Aug 2020 - Aug 2023
Trace Media International FZ LLC l Dubai Media City Senior Web Developer / IT Support
Responsibilities:
Web hosting management: Purchasing and renewal of domain names, servers and SSL certificates. Managing hosting servers using cPanel and WHM and updating server system software. Content Management Systems: Building and maintaining websites using Joomla! and WordPress. Installing and updating templates, plugins and extensions. Using HTML, CSS and jQuery to create custom website parts and features. Monitoring website and newsletter banner ad performance.
Creating accounts in email server and setting them up in email clients using POP3, IMAP, SMTP protocols and ports. Network Management: Setting static/dynamic IPs to office computers and routers, and network printers.
Content Publishing: Publishing website articles, creating company newsletters using HTML, publishing digital magazines, editing interview videos to be published on website.
Social Media: Posting website article links on company's social media accounts (LinkedIn and Twitter).
Videography and Photography: Using Nikon cameras to shoot client video interviews and take photos for website article and video thumbnail.
Editing video interviews using Adobe Premiere Pro and using Adobe Fireworks to edit graphics needed for the video. IT Support: Providing all the hardware and software support for office workers and remote workers via Anydesk or Team Viewer. Communicating with third-party vendors to troubleshoot problems and to purchase new computers, software and hardware Training junior web developers in using Joomla! and Wordpress. Managing Zoom and BlueJeans meetings and webinars. S e n i o r W e b D e v e l o p e r /
S y s t e m A d m i n i s t r a t o r
Brandel Don Magdangan
SKILLS
Joomla/Wordpress Web Development
Web Hosting Server Management
(cPanel, WHM, VPS, Cloud, Shared)
Microsoft Office Applications (Word,
Powerpoint, Excel, Outlook)
Network Management (LAN, Wireless,
DNS, DHCP, Static IP, IPv4)
IT Hardware & Software Support
(On-site, Remote via AnyDesk)
Email Server Management (POP3,
IMAP, SMTP)
Video & Photo shooting and editing
(Premiere Pro, Fireworks, Filmora)
Zoom & BlueJeans meeting and
webinars management
Server and local files backup and
recovery
Problem-solving and critical thinking
skills
Research skills
Can work individually or as a part of a
team
Good verbal and written
communication skills
D e d i c a t e d a n d h a r d w o r k i n g i n d i v i d u a l w i t h g o o d t e c h n i c a l s k i l l s a n d a b i l i t y t o d e v e l o p a n d m a i n t a i n c l o s e w o r k i n g r e l a t i o n s h i p w i t h o t h e r s u p p o r t a n d d e v e l o p m e n t t e a m s .
L o o k i n g f o r a c a r e e r a d v a n c e m e n t a n d o p p o r t u n i t y w i t h a c o m p a n y t h a t w i l l c h a l l e n g e m y p r o b l e m s o l v i n g s k i l l s a n d a l l o w m e t o d e v e l o p m y k n o w l e d g e & p o t e n t i a l .
Aug 2017 - Dec 2017
CHG Copenhagen General Trading l Dubai Internet City IT Assistant
Responsibilities:
IT office equipment management.
Managing the company's Wordpress website and updating products on Woocommerce.
Avaya IP phone setup and management using Avaya IP Office Manager.
Setting up new computers for employees and applicants. CCTV monitoring
Hardware and software troubleshooting
Providing support and solutions to employees' IT-related problems.
S e n i o r W e b D e v e l o p e r /
S y s t e m A d m i n i s t r a t o r
Brandel Don
Magdangan
WORK EXPERIENCE
Feb 2017 - Aug 2017
Terra One General Trading LLC l Abu Hail, Dubai
Computer Operator
Responsibilities:
Researching for new and updated articles to be published. Creating articles in WordPress.
Checking for errors in an article's links, photos, categories, title and typographical errors.
Hardware and software troubleshooting.
May 2018 - May 2019
Laguna BelAir Science School l Laguna, Philippines System/Network Administrator
Responsibilities:
Managing and maintaining 126 computer units
Managing over 800 student accounts and over 60 employee network accounts in Active Directory
Supporting employees and students on their daily tasks and IT problems.
Logging students and teachers usage of the computer laboratory on log books
Monitoring network usage, WiFi requests for classrooms and user activities.
CERTIFICATES
Microsoft Office Specialist for Excel
2013
Alison Computer Networking - Local
Area Networks and the OSI Model
Alison Computer Networking - Wired
and Wireless Networks and Protocols
Solo Learn HTML Fundamental Course
Solo Learn SQL Fundamentals Course
Solo Learn PHP Tutorial Course
Desktop Publishing for Beginners
1st Philippine Robotics Excellence
Summit 2018
EDUCATION
Adventist University of the
Philippines
BS Information Technology
2012 - 2016 GPA: 3.52/4.00
CONTACT ME
Old ADCB Building, Al
Mahattah, Fujairah
LinkedIn Profile
***.*********@*****.***
HOBBIES & INTERESTS
Watching documentary series and movies
Listening to different music genres
Graphics designing
Vlogging, taking photos, shooting videos
and editing
Jan 2016 - Jan 2017
Lord’s Infotech Partner Co, l Silang, Cavite, Philippines Joomla Web Developer
Responsibilities:
Reporting to the supervisor regarding the progress of each website project.
Suggesting templates/ layouts used for website design. Creating categories and articles.
Provide ideas for the content of website
Uploading files to the website file hosting.
Creation of website menus and links.
Basic search engine optimization
Training & supporting employees
Contact this candidate