Project Manager Program
Resume:
ALAA
MOHAMED
***********@*****.***
El MOKATTAM, Cairo
SKILLS
• Project Management
• Program Management
• Customer Management
• PMO Planning & Budget
Management
• Operational Management
• People Leadership
• Service Delivery Management
• Budget Planning and Control
• Business Management
• Network Performance
management.
• Business Transformation
Consulting
EDUCATION
Faculty of Engineering
Cairo University, Egypt • 2003
Bachelor of Engineering Electronics
and Electrical Communication
Graduation Grade: good.
Graduation project grade: Excellent
PROFESSIONAL SUMMARY
Multi-talented Project and Program Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Ambitious Operation manager with solid history of success in Telecom services delivery. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 20 years of related experience and pursuing new professional challenges with room for advancement in ICT Industry. WORK HISTORY
Present IT Consulting Senior Manager AREEBAH
09/2022
• Support delivery and completion of engagements, including managing team members, engagement planning and scheduling, development and completion of engagement work products and deliverables.
• Lead and manage full lifecycle implementation projects/programs for clients using leading practices, methods, and tools.
• Lead planning, execution and controlling activities on projects for client’s strategic benefits and objectives.
• Support the operations and governance of client’s large/complex projects and programs by designing and
implementing multi-year Project Management Offices (PMO) or Transformation Management Offices (TMO).
• Perform feasibility studies and risk adjusted transformation benefit analyses.
• Develop program recovery plans and remediation options (benefit analysis) to executive management.
• Manage risk management initiatives including risk planning, execution, and response development.
07/2019
08/2022
Program Manager - PMO ERICSSON SAUDI – STC
Manage and support the Service Delivery Head & KAM (Key Account Manager) with specialist knowledge in area of project management, Planning and managing all acceptance aspects from delivery to customer invoicing:
• Managing projects plans and results delivery.
• Handling all acceptance process and life cycle from delivery to customer invoicing.
• Build project milestone templates.
• Monitor, maintain and improve project performance and achieving customer KPIs. I was made redundant from this role.
• Having a theoretical knowledge and understanding through solid experience from deployment in rollout projects as Regional Implementation Manager or customer project manager. CERTIFICATIONS
• Certified PMP® Project
Management Professional-PMI,
2020
• Certified PRINCE2® Foundation
Certificate in Project
Management-AXELOS, 2019
• Certified PRINCE2® Practitioner
Certificate in Project
Management-AXELOS, 2019
• Certified MSP® Foundation
Certificate in Project
Management-AXELOS, 2019
• Certified MSP® Practitioner
Certificate in Project
Management-AXELOS, 2019
• Certified: SIX Sigma-Yellow Belt,
2011
• Focus Skills, 2011
HONORS
• MMEA Champion’s Award,
Outstanding Performance
Customer Focus for Project
Achievement, ERICSSON, 2020
• MMEA Champion’s Award,
Outstanding Performance and
Customer Focus for Project
Achievement, ERICSSON, 2019
• Excellence Achiever Award,
NOKIA-STC, 2018
• Excellence Achiever Award, STC,
2017
• Excellence Achiever Award,
NOKIA, 2016
• Excellence Achiever Award,
ERICSSON-VODAFONE, 2010
• Excellence Achiever Award Access
Program, ERICSSON-VODAFONE,
2010
• Good working experience in network rollout tools
• Having Strong financial knowledge.
• Having Good analytical and communication skills and strong customer interfacing skills.
• Collaborating with other department leaders to define, prioritize, and develop projects.
• Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
• Analyzing financial data, including project budgets, risks, and resource allocation.
• Providing financial reports and budget outlines to Executives.
• Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.
• Drafting new and improving existing project management office policies and processes.
• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
• Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.
•
09/2016
07/2019
Program Manager NOKIA SAUDI – STC
Responsible to Liaise with Nokia business units in front of the customer STC, for all project inputs and regularly report to the sponsor, including but not limited to the following:
• Professional capability in project management is displayed when the Project Manager delivers the results required by all stakeholders. This requires managing all project variables, during the life of the project. Main responsibilities are:
• Project Integration Management
• Achieve customer deadlines.
• Take accountability for project performance.
• Represent Nokia Business Services to the customer in a positive way.
• Ensure a project plan is prepared and maintained.
• Use previous experience and follow the Nokia project management method.
• Manage the plan using the negotiated resources.
• Measure performance and take corrective action where necessary.
• Manage a change management process to provide change control.
• Project Scope Management
• Responsible for delivering the agreed outcomes required from the project.
• Conduct stakeholder analysis, define and manage customer expectations both stated and unstated.
• Project Time Management
• Manage the interface between Nokia and the customer. 02/2014
09/2016
IBS Project Manager PMO ERICSSON SAUDI – STC
Manage and support the Program Manager with specialist knowledge in- indoor building solutions project management, planning and managing all rollout & acceptance aspects from delivery to customer including the invoicing.
06/2013
01/2014
SRAN Implementation Manager ERICSSON KUWAIT –
WATANIYA TEL
Support the Project Manager with specialist knowledge in area of SRAN implementation management, planning and managing all rollout & acceptance aspects from delivery to customer.
06/2012
05/2013
SWAP Project Manager ERICSSON IRAQ – ZAIN IRAQ
Manage and responsible to Ericsson business units in front of the customer Zain, for Swap project inputs and regularly reports to the sponsor. 05/2011
06/2012
3G Implementation Manager ERICSSON SAUDI – STC
Support the Project Manager with specialist knowledge in area of SRAN implementation management, planning and managing all rollout & acceptance aspects from delivery to customer.
06/2008
05/2011
ROLLOUT Manager ERICSSON (VODAFONE Egypt)
lead the Implementation Delivery with specialist knowledge in area of implementation management, planning and managing all rollout & acceptance aspects from delivery to Ericsson’s PMO. 2003
2006
AIR DEFENCE OFFICER EGYPTIAN ARMY Air Defense
.
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