kim swafford
Call center/Customer Service Representative/sales associate/cashier/bank teller
Alexandria, LA 71301
***********.**@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Associate/Cashier
Lowes - Alexandria, LA
May 2018 to January 2023
Helping customers with problems with accounts and trying the best way to figure out how to handle customer problems
Customer Service Representative/Call Center
Amazon Web Services - Alexandria, LA
November 2015 to January 2018
Head cashier/Sales Associate/Merchandiser
Kmart - Pineville, LA
April 2010 to July 2015
Help process customer transactions, provide change when needed, making daily deposits Customer Service Representative/Teller
Hibernia National Bank - Alexandria, LA
November 2005 to August 2009
Closed down
Education
Associate in Arts (AA) in psychology
LSUA at Alexandria - Alexandria, LA
May 2007 to May 2013
High school diploma in English/Math
bolton high school - Alexandria, LA
1989 to 1994
Skills
• Cellular (3 years)
• Customer Service (10+ years)
• Call Center (3 years)
• Customer Care (3 years)
• Customer Support (6 years)
• Cash Handling (10+ years)
• Cashiering (10+ years)
• Customer Service Experience (10+ years)
• Office experience
• Retail Management
• Pricing
• Sales
• Payroll
• Merchandising
• Event Planning
• Retail Sales