Customer Service Hotel Management

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

SAURAV HANS

SERVER

904-***-**** **********@*****.*** indio, California 92201 Energetically advanced from Server Trainee at FAIRMONT to Server at OMNI AMELIA ISLAND, showcasing exceptional professionalism and communication skills. Achieved notable guest satisfaction through effective team building and multitasking, expertly balancing beverage preparation and menu memorization to enhance dining experiences. Team building Multitasking

Beverage Preparation Professionalism

Menu Memorization Excellent Communication

OMNI AMELIA ISLAND

YULEE, FLORIDA October 2022 - September 2023

SERVER

Provided excellent customer service by

anticipating needs and responding promptly to

requests.

Greeted and accommodated guests, building

positive experience from first interaction.

Demonstrated ability to interact with customers in a friendly and professional manner.

Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.

FAIRMONT

February 2022 - June 2022

*Greet guests courteously upon delivery, verify the order with the guest to ensure satisfaction, and set up the meal in the room if requested.

SERVER TRAINEE

Assisted with training of new staff members. Used focus and memorization skills to keep track of tables and remember orders.

Prepared and served food and beverages to

customers.

PCTE COLEGE OF INSTITUTE June 2022

BACHELOR IN HOTEL MANAGEMENT AND CATERING IN HOTEL MANAGEMENT D.N MODEL SR SECONDARY SCHOOL June 2018

COMMERCE IN BUSINESS

Contact this candidate