Marketing Coordinator Customer Service
Resume:
Career Objective:
Dedicated and results-oriented professional with a commendable history of delivering impactful staff presentations and ensuring meticulous data management. Eager to apply expertise and experience within an organization that prioritizes precision and fosters growth. Proficient in maintaining accountability through precise tracking systems for awards, property, records, and sensitive information. Committed to driving operational excellence while contributing to the mutual growth objectives of the team.
Qualifications:
●Veteran
●Team Leadership
●Budget Management
●POS Operations
●Research & Analysis
●Communication
●Punctuality
●Customer Service
●Problem-Solving
●Microsoft Office
●Detail-Oriented
Professional Experience:
St. Thomas Federal Credit Union 2023- 2024
Compliance Officer – Service & Marketing Coordinator St. Thomas, USVI
Communicate key insights and findings to the Executive Administration.
Generate system reports as per requirements.
Maintain high product knowledge and up-to-date cross-selling techniques and
Stay abreast of NCUA regulations and community news.
Collaborate with various organizations on projects.
Assist Executive Management in marketing decision facilitation.
Contribute to the creation of products goods and services.
Virgin Islands Territorial Emergency Management Agency 2021 – 2023
Administrative Officer II St. Thomas, USVI
●Initiated and completed procurement documents.
●Reviewed and secured training opportunities.
●Created accountability spreadsheets and charts.
●Managed postal and personnel accountability.
●Handled accounts payable for the division.
●Managed business travel arrangements for 15% of staff members.
●Completed shift reports, and travel requests and managed travel and training account funding.
●Records and property management of materials and equipment for 5 divisions.
Virgin Islands National Park Service 2020 – 2021
Visitor Use Assistant (Fee Collection) St. John, USVI
●Prepared shift reports and verified collected monies.
●Ensured daily accountability of park visitors.
●Assisted in guided tours for locals and visitors and provided ground knowledge.
●Secured daily funding collected verifying against corresponding spreadsheets for accuracy.
●Conducted daily vehicle maintenance and park wellness activities.
Virgin Islands Territorial Emergency Management Agency 2016 – 2020
Administrative Officer II St. Thomas, USVI
Sugar Bay Resort and Spa 2014-2016
Preferred Club Concierge St. Thomas, USVI
United States Army 2013 – 2014
Human Resources Specialist Fort Bliss, Texas
EDUCATION
●United States Army Human Resources Specialist, 2013-2014
●University Of the Virgin Islands, 2012
●Law & Justice Criminal Law Program at John Hopkins University, 2011
●Charlotte Amalie High School Diploma, 2009-2012
CERTIFICATIONS
●Combat Life Savers Course (CLS), 2021
●Alliance Point Charter- Crew Member, 2022- 2024
AWARDS
●Army Achievement Medal (AAM), 2014
●Army Service Ribbon, 2013
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