Customer Service Sales Consultant

CARLOS WAINWRIGHT

Seabrook, TX *****

*************************@***********.***

+1-281-***-****

Highly skilled sales professional seeking a position to utilize 20 years of experience and knowledge focusing on sales performance and customer service. Authorized to work in the US for any employer

Work Experience

Brand Ambassador

wis international

July 2019 to Present

· Support Apple Inc. in retail locations, including branding, devices, and inventory

· Maintain working knowledge of all Apple products in order to build partnerships with store personnel, educating them about the brand

· Merchandise and stocking products on fixtures and planograms

· Audit in-store merchandising, and address issues as needed

· Accurately completing store visit reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines

Wireless Sales Consultant

verizon wireless sales

January 2017 to December 2019

· Actively listen to customers’ needs and offer them solutions

· Train customers on the features and benefits of their purchase

· Build genuine customer relationships by earning their loyalty and trust Sales Consultant (major Appliances)

sears holdings

January 2015 to December 2017

· Discovered and understood customers’ person needs

· Educated customers on options available and provided assistance during and after the sale

· Delivered satisfying and positive customer experiences Insurance Administrator

Clear Lake Rehabilitation Associates

January 2012 to December 2014

· Monitored all aspects of medical insurance claims

· Entered medical charges for billing and posted insurance payments

· Filed insurance appeals and worked denied claims to obtain payment for services National Account Manager

AT&T

January 2000 to December 2011

· Partnered with store personnel of national retail chains to meet mutual sales objectives

· Analyzed business reports for trends and reviewed findings with store management

· Conducted marketing, training, and sales presentations for store management and personnel

· Met and exceeded sales objectives for assigned accounts

· Developed and maintained relationships with existing accounts

· Served as point of escalation for issues requiring high-level customer service Lead Communications Consultant

primeco communications

January 2001 to December 2001

· Consistently exceeded assigned sales quotas

· Received company’s highest sale award “President’s Club” for Top 10% sales performance

· Supervised and trained a successful staff of 10-12 sales professionals Education

SAN JACINTO COMMUNITY COLLEGE

1994 to 1996

Skills

• Vast experience in training employees

• Strong ability to build personal and professional relationships to achieve common

• Proficient in scheduling store visits for a large territory including Texas and

• Extensive leadership experience in several settings, managing stores and

• Exceptional communication skills, verbal and written

• Communication skills

• Microsoft Office

• Marketing

• Sales

• Outside sales

• Branding

• Customer service

• Merchandising

• Account management

• Grocery store

• Microsoft Word

• Inside sales

• Hospital experience

Certifications and Licenses

Driver's License

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