SKILLS
CONTACT
PROFESSIONAL SUMMARY
An accomplished IT Technical Project &
Portfolio Manager with over 25 years of
proven success in guiding projects from
inception to completion. Exceptionally
skilled in managing infrastructure
enhancements, system deployments, and
team leadership. Experienced in directing
complex teams through the entire
lifecycle of system development and
integration, utilizing both agile and
waterfall methodologies. Highly
competent in navigating high-tech and
secure military environments. Proficient in
leading diverse teams of developers,
analysts, and quality assurance
specialists, consistently completing
complex projects within budget
constraints of up to £1 billion. Known as a
skilled and detail-oriented problem solver,
capable of tackling intricate challenges
with strategic solutions.
EXPERIENCE
TECHNICAL IT PROJECT & PORTFOLIO MANAGER
Trapp Technology Phoenix, AZ Apr 2021 - May 2024 Vail, Arizona 85641
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Senior Conflict Critical Adaptability Risk Stakeholder Critical Problem Resource(Business Agile Presentation Client Portfolio Performance Management Methodologies Relationship Leadership Thinking Time Resolution Solving Optimization Relationship s) Allocation Collaboration Management Skills Measurement Management Management
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DAVID MILLER
Senior Technical Project Manager
nVision Phoenix, AZ Oct 2018 - Oct 2019
■Conducted daily scrum meetings to track progress against deliverables and IT TECHNICAL PROJECT MANAGER Wipro
Wolverhampton, United Kingdom
APPLICATION CONFIGURATION & ADMINISTRATOR LEAD
QC Holdings Inc. Overland Park, KS May 2017 - Oct 2018
■Led team in configuring and maintaining applications for maximum BUSINESS OWNER, SENIOR TECHNICAL PROJECT MANAGER
Innovative Expansions by Design Scottsdale, AZ Oct 2019 - Apr 2021
■Developed and executed comprehensive business strategies to drive revenue
Sept 2010 - May 2017
efficiency and performance
■Implemented changes to applications with minimal downtime and impact on end user
■Developed efficient office procedures, policies and standards that improved workflow and productivity.
■Developed operational plans for military operations in support onfational objectives
■Coordinated with other agencies on the development of counterintelligence strategies
■Prepared briefings for senior staff members on important developments in military operations.
identify any potential risks or issues
■Implemented process improvements that increased operational efficiency by 35%
■Led customer facing and cross-functional teams consisting of developers, designers and QA engineers towards successful projects
■Effectively managed multimillion-dollar IT project budgets and resource allocations, utilizing project management tools and methodologies to ensure successful project completion.
■Managed portfolio of IT projects from initiation to completion within budget and timeline
■Designed and implemented risk management framework to reduce portfolio volatility.
and expand market presence
■Created technical documentation including requirements, specifications, design documents, test plans, user guides
■Managed and addressed all project aspects effectively by collaborating with cross-functional stakeholders.
www.linkedin.com/in/davemiller74
EDUCATION
BACHELOR OF SCIENCE IN IT AND TECHNICAL SUPPORT
REFERENCES
References available upon request
CERTIFICATIONS
Birmingham Newman University
Sep 2006 - Aug 2010
GPA: 4.0
Birmingham, United Kingdom
ITIL v3 Foundation
Lean Six Sigma Master Black Belt
PMP
Dell - Alienware
Dell - Dispatch Policies and Procedures
Dell - Desktops
Dell - EqualLogic
Dell - Ruggedized