Senior Quality Assurance Engineer

SWATI SHARMA

*****************@*****.*** 916-***-**** Sacramento, USA

EXPERIENCE SUMMARY

• 7 years of diverse experience in automation and manual test domain designing, implementing, and managing automated testing frameworks for complex enterprise systems.

• Extensive experience leading teams and working in dynamic environments in multiple regional projects.

• Strong experience in various testing phases including functional, regression, and integration testing phases.

• Skilled in dynamic environments, collaborating with integration partners, sponsors, and higher management for effective test plan execution, and strong experience in managing teams across shores.

• Deep understanding of software development life cycles, agile, and test methodologies.

• Manage comprehensive quality assurance operations, encompassing test planning, test case development, execution, and defect tracking, while ensuring strict adherence to quality standards and best practices. ACADEMIC BACKGROUND

Master of Science, Information Technology Management Master of Science, Information Technology

Campbellsville University, USA

University of Mumbai, India

August 2022

April 2014

Bachelor of Science, Information Technology University of Mumbai, India March 2011 TECHNICAL SKILLS AND PROFICIENCIES

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Database : SQL, Oracle, PostgreSQL OS : Windows, Linux/Ubuntu QA Skills & Tools : Agile, Waterfall, Firebug, HP-ALM, Selenium, Quality Center, Manual/Automation testing, Cyclone Testing (Ad hoc/Manual), JIRA, Mobile/Web Testing, Appium, Java, API

/ SOAP (XML) / REST (JSON, XML) Web Services Testing, Cross Browser Testing PROFESSIONAL EXPERIENCE

People Interactive (I) Pvt. Ltd. Mumbai, India August 2018 – April 2019 Senior Quality Assurance Engineer

● Led a team of automation testers in developing and implementing automated test scripts using Selenium WebDriver for web applications to deliver quality products within the testing deadline and release timeline.

● Closely worked with project manager, stakeholders, engineering leads, and cross-functional teams for release, test execution planning, reported bugs review, and fixes provided by technical teams.

● Coordinated with integration partner to provide a scenarios walkthrough and discuss test plans for complex project modules.

● Implemented test automation framework using Java, Selenium on the web, and mobile devices.

● Strong experience with version control systems like Git and integrating test automation with GitHub and Jenkins for continuous integration.

● Performed SOAP (XML), and REST (JSON, XML) web services testing with Interface partners also implemented automation test suits to perform regression.

● Designed and maintained robust automation frameworks to support continuous integration and deployment processes, resulting in a 30% reduction in testing time.

● Identified, analyzed, and documented defects using the JIRA defect tracking system.

● Developed, implemented, and iteratively enhanced test strategies, methodologies, and processes to maximize test coverage and elevate product quality.

● Responsible for verifying the assigned VOCs and closing the JIRA ticket after resolving the issue.

● Used Jenkins CI/CD to run the automation scripts and verify the execution reports.

● Led and managed a test team, mentored and trained new junior and senior testing staff about the project and testing standards.

● Documented reports detailing testing progress, issues encountered, and results achieved. Maintain meticulous documentation of test plans, cases, and outcomes for future reference.

ZineOne, Mumbai, India July 2017 – August 2018

Test Engineer

● Led group of the testing team and onshore-offshore coordination and analyzed business requirements to plan test scenarios and execution. Utilized Appium and Selenium for writing automation test cases on Android devices.

● Wrote complex scripts using SoapUI and Postman for SOAP, REST web services, and API testing.

● Conducted testing on Android OS/device and web SDK. Utilized JIRA for bug tracking, task, and team timesheet tracker.

● Implemented best practices and standards for automation testing, ensuring consistency and efficiency across projects.

● Collaborated with developers and business analysts to identify test automation opportunities and prioritize test cases.

● Conducted code reviews and guided team members to ensure the quality and reliability of automated test scripts.

● Ensured cross-browser compatibility through comprehensive cross-browser testing.

● Wrote SQL queries to retrieve test data required for scenario matching and validation.

● Collaborated closely with the onsite (US) developers, QA, and cross-functional teams.

L & T Infotech, Mumbai August 2014 – July 2017

Test Associate

● As a test module lead and SME of this application, I was responsible for delivering high-end quality bugs-free, thoroughly tested products for production release.

● Provided test scenario walkthroughs to all the stakeholders, Business Analysts, and IT team.

● Wrote automated test scripts in Java, Selenium, and TestNG and ensured they were executed.

● Created test cases and uploaded them in the quality center also wrote SQL queries to test the backend services along with API framework, SOAP, and REST Web Services testing.

● Followed agile scrum methodologies and used JIRA for defect/bug tracking and logging.

● Created test cases and performed functional and regression testing on multiple platforms.

● Performed cyclone testing (Ad-hoc and Manual testing), sanity testing, smoke testing, and regression.

● Applied knowledge of SDLC to streamline testing processes and improve efficiency.

● Demonstrated a self-starter attitude by taking ownership of testing tasks from conception to deployment, ensuring timely and effective delivery of quality software.

Super Brains Educare Private Limited July 2011 – July 2013 Test Engineer

● Collaborated with cross-functional teams to understand product requirements and design comprehensive test plans and strategies.

● Developed and executed test cases to validate software functionality across different platforms.

● Utilized automated testing tools to streamline testing processes and increase efficiency.

● Identified, documented, and tracked software defects using bug-tracking systems and worked closely with developers to resolve issues.

● Conducted regression testing to ensure the stability of software releases and maintain product quality. CERTIFICATIONS

International Software Testing Qualifications Board (ISTQB) Certified Professional - Basic Agile Testing - (CP-BAT)

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