Costumer Service All Other

**** **** ***, ********, ****** H*X *H*

***************@*****.*** +

514-***-**** 17/12/2005

YASSER BACHIR

WORK EXPERIENCE

NORDIA COSTUMER SERVICE 02/10/2023 TO

**/**/****

• Assist the team in all other tasks related to the achievement of objectives

• Respond to incoming calls and clients in a

professional manner;

• Establish a relationship of trust with the client

• Track orders and answer customer's questions

about products objectives.

• Give to the costumer a great experience.

SECOND CUP COFFEE BARISTA CASHIER 06/07/2023

TO 28/09/2023

• Dynamic and costumer focused

• Costumer service skills and proficiency in cash

handling to provide an outstanding experience for

the costumers

• Greeted and served costumers, taking orders and

preparing beverages according to specifications

BEST BUY COSTUMER SERVICE 05/04/2023 TO

03/07/2023

• Greet and assist customers in a friendly and

professional manner, providing product information and recommendations is needed.

• Handle customer inquiries, complaints and returns effienctly and courteously, striving to resolve

issues to the customer’s satisfaction

• Process transactions accurately using point of sale systems and handle cash and credit card payments

securely.

• Collaborated with team members to achieve sales

targets and promote special promotions and

events.

ACHIEVEMENTS & CERTIFICATES

College Universel - Diploma

01/01/2024 - PRESENT

AEC Marketing Numérique

YMCA - Ecole de langues

English

04/12/2023 - 12/02/2024

Facultés des Sciences Economiques et

Sociales

03/09/2002 - 01/12/2023

Ecole Avicene

01/09/2022 - 02/06/2023

Baccalaureate en Sciences Economiques

INTERESTS

• Playing Sports

• Reading Fiction Books

• Hiking

• Cycling

• Chess

SKILLS & COMPETENCES

• Multilingual : French & English

• Computer Skills : Word, Access, Excel,

Powerpoint, Simple comptable

• Goal Oriented

• Persistence

• Creativity

• Time Management

• Resiliency

• Future Focused

Contact this candidate