Animal Care Customer Service

KS

KATRINA SANABRIA

***************@*****.*** 484-***-**** Lehighton, PA 18235

Devoted animal assistant, with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. Reliable Stocker Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings 10+ years of retail experience. Motivated assistant manager, with 5+ years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Animal Care

Customer Service

Inventory Management

Recruiting and Interviewing

Employee Scheduling

Staff Supervision

Project Management

Money Handling

Truck Unloading

Shelf Stocking

Damage Prevention

Heavy Lifting

Stock Rotation

Loss Prevention

Price Checking

Customer Assistance

Paperwork Completion

Carbon County Friends Of Animals Jim

Thorpe, PA

Animal Care Assistant

11/2023 - Current

Provided animal care and enrichment, including cleaning of enclosures and providing food and water.

Monitored animals to ensure they were healthy and comfortable in their environment.

Gave advice to visitors about animal welfare issues. Recorded data related to animal behaviour, diet, weight, health into an electronic database.

Organised daily feeding schedules ensuring appropriate nutritional requirements were met.

Maintained cleanliness standards in all areas used for housing animals and kept records of daily tasks completed.

Communicated effectively with other staff members regarding changes in animal's health or behaviour status.

Developed positive relationships with volunteers and other staff members whilst promoting a team-oriented work environment. Stayed on top of laundry, sweeping and disinfection protocols. Monitored safety of every animal to prevent injuries from other animals or environmental hazards.

Cleaned and sanitized equipment and surfaces to protect animal and staff health.

Summary

Skills

Experience

Fed and watered animals in care, following special diets and regular medication administration schedules.

Emptied litter boxes, refilled with fresh litter and cleaned animal bedding. Screened individuals interested in adopting pets.

Dollar Tree Lehighton, PA

Stocker

05/2017 - 08/2023

Received and processed incoming shipments of merchandise. Recorded quantity, type and value of materials or items received. Stocked shelves with newly arrived products.

Inspected stock for damage or defects and reported issues to management. Organized storage areas for efficient use of space.

Provided customer service by answering questions about product location, price and availability.

Followed safety procedures when handling hazardous material or dangerous goods.

Ensured that all products were labeled properly before stocking the shelves.

Monitored expiration dates of perishable items to ensure freshness. Removed outdated products from shelves in accordance with company policy.

Lifted materials of varied weights on regular basis. Faced products on shelves and displays to meet company policies. Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Assisted customers by locating items and loading heavy purchases in vehicles.

Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.

Updated product labels to reflect accurate pricing. Kept work areas clean, neat and organized for optimal productivity and worker safety.

Unloaded truck.

Was also a cashier.

Dollar General Walnutport, PA

Assistant Manager

09/2009 - 05/2011

Assisted in the development of operational strategies to ensure efficient and productive operations.

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Conducted regular performance reviews for employees to identify areas of improvement.

Developed a system for tracking inventory and ordering supplies as needed.

Organized training sessions for new hires to familiarize them with the workplace environment.

Collaborated with management on developing strategic plans for achieving business goals.

Organized schedules, workflows and shift coverage to meet expected business demands.

Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Daily and nightly paper work.

Bank deposits and bank runs.

Long John Silver's Lehighton, PA

Shift Manager

06/2000 - 07/2009

Developed and maintained positive working relationships with staff, customers, and vendors.

Monitored store operations to ensure compliance with company policies and procedures.

Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Resolved conflicts between staff members in a professional manner. Counting and making sure inventory is correct everyday. Morning and nightly paper work.

Daily deposits to bank.

Lehighton

High School Diploma

06/2003

Education and Training

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