Summary
Dynamic and seasoned in customer service, and in the medical field. Such as working as a medical assistant, taking vital signs, administration of medications both orally and injections, phlebotomy. Also, administrative work, coding, filing of insurance, registration, answering phone with a professional attitude and collecting copays from patients. Very familiar with EMR systems. Scanning of documents in correct chart under correct heading. I am professional with strong focus on customers and attention to detail. In-depth knowledge and recognized strengths, which fosters efficient office management include:
ICD-10 Coding
Registering Patients
Medical Software Systems
Insurance Verification
Taking Vitals
Registration
Collection of Co-pays
Prescription Renewals
Phlebotomist
Professional Experience
Walgreens Pharmacy-Tech In Training Feb 2024 to April 2024
AGENCY: Norton Healthcare-Clark Jan 2024 to Feb 2024
Clinical Lab/Assistant/Phlebotomist
AGENCY: U of L Health Oct. 2023 to Jan 2024
Phlebotomist
AGENCY: Baptist Health/Louisville Aug 2023-Oct 2023
Phlebotomist/Clerk
Harrison County Hospital May 2019 to July 2024
Lab and Registration
Corydon, Indiana
Drawing of blood on out patients, in patients, er and ob patients, peds, and newborn. Logging in of Specimens, Operating of Centrifuge. Administration duties of the Lab.
Registration of all patients, including ER, outpatients, inpatients, verifying of demographics, and insurance.
Optum Rx/Briova Specialty Pharmacy September 2018-January 2019
Call Center setting
Filling of member specialty medications
Filing test claims for insurance coverage
Resolution of denied claims
Precision Family Eye Care May 2018 to Sept 2018
Checking Patients in, verifying demographics.
Verification of Insurance.
Pre-testing of patients including, Auto Refractor, Topographer, IOP, Visual Field testing, using lensometer, frame selection, adjusting of frames.
I have 7 plus years in Optometric experience, although it had been back in the 1990’s.
Harrison County Hospital, Corydon, Indiana Nov 2015 to Dec. 2017
Title: Medical Assistant/Front Office Assistant
Registration of patients and collection of copays, balancing out batch at end of day.
Triage of Patients, vital signs
Calling in prescriptions, Obtaining pre-certs and referrals
Helping physician during procedures.
Scheduling of appointments, scanning of medical records in patient charts
Phlebotomy, performing various lab test, Calling lab/test results to patients
Giving various injections
First source, Louisville, Kentucky April 2015 to October 2015
Title: Claims Examiner
Process Medical and Vision Claims
Check Medical Necessity and checking for Prior Authorizations
Call Center for Anthem Medicare Members
Call Center Setting
Floyd Memorial Hospital, New Albany, Indiana December 2007-August 2014
Title: Medical Assistant/Patient Registration
Registering of patients in person and over the phone for upcoming exams, running their insurance, and collection on copays,
Scheduled outpatient testing such as MRI, CT, US, Mammography, etc. (350 per week)
Ordered lab tests including phlebotomy and administration of medications for patients. This was an Urgent Care setting, varied daily on how many patients we had.
Ensured excellent patient experience through open and friendly communication with patients and staff.
ELECTRONIC MEDICAL RECORDS
Navigator
Script med
Availity
Cerner
AS400
Centricity
Rev Runner
Paragon
Isalus
Education
Certified CPR
Kentucky School of Phlebotomy Feb 4, 2019-March 13, 2019
Certified Phlebotomy Technician
Spencerian College, Louisville, Kentucky 2006
Medical Radiography Diploma (Limited)