Customer Service Representative
Resume:
Diana Tougas
New Port Richey, FL *****
*****.******@*****.***
Taking pride in helping others all of the time is my goal .Whether it’s coaching children, cleaning a home or having to solve an issue with an upset customer. Making time for the little things . Taking that extra time to listen is always beneficial to coming up with a solution. People want to be heard and that’s what I am here to do. I would love to be considered for this job and I will NOT let you down. Please give me the opportunity to prove myself. This is a field I’ve wanted to be in all my life . The Esthetician license carried is current which I think will benefit me in this field even when it comes to the position of customer service. Thank you for your time
Willing to relocate to: Tampa, FL
Work Experience
Self Employed
Clean Slate-New Port Richey, FL
February 2019 to Present
I have many commercial accounts and would like to sell my business Recruiter
A & B Insurance and Financial-Tampa, FL
January 2020 to August 2023
I enjoyed talking with candidates for the job. Met a lot of interesting people over the phone and loved the staff I worked with. I took the insurance course and currently studying for the state exam . My boss was very impressed with how many phone calls I made . He made the comment that he’d not had an employee call so many people in a day .
Customer Service Representative
Odysee-Tampa, FL
March 1998 to August 2019
Answer Phones, customer help, filing, computer input, complaints, etc Gymnastics Coach
Top contenders-Spring Hill, FL
June 2000 to March 2019
Gymnastics Coach
Esthetician
Glamour-New Port Richey, FL
November 2002 to October 2006
I had an office in the Ship Shape gym as an esthetician making women beautiful Education
Complete esthetic program in Esthetician
Benes International School of Beauty - New Port Richey, FL February 2000 to June 2002
Court reporter in Court Reporting
Bay Area Court Reporting School - Tampa, FL
January 1984 to July 1990
Skills
• Bilingual
• Computer skills
• Phone etiquette
• Writing Skills
• Sports Coaching
• Front Desk
• Spanish
• Microsoft Office
• Recruiting
• Anatomy knowledge
• Typing
• Driving
• Van driver
• Personal training
Certifications and Licenses
CPR Certification
First Aid Certification
Driver's License
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