Customer Service Merchandising Manager
Resume:
Michael Chrostowski
Algonquin, IL *****
********@*****.***
Experienced merchandising manager adept at problem solving, customer service and training hardworking, quality staff. More than 15 years of experience in beverage/grocery industry.
• 15 years of experience in beverage/grocery industry
• Excel, word and team.
• Lead by example
• Team-oriented
• Reliable
• Multi-tasker
• Outstanding communication skills
• Friendly and outgoing
• Payroll approver (Kronos, concur, motus) final approver.
• New hire orientation and OSHA testing
• Verified Fork Lift Operator Instructor
• Overseeing cost and budget for over 80 employees Work Experience
Merchandising Manager
Keurig Dr Pepper-Hazel Crest, IL
September 2017 to August 2023
Train and develop a team of four supervisors to expect execution, effectiveness while keeping quality to standard, being fair, honest, and translucent, along with growing volume each year. Merchandising Supervisor
Keurig Dr Pepper-Northlake, IL
October 2011 to September 2017
Train and develop merchandisers. Schedule merchandising according to budget and amount of deliveries. Analyze working of staff and recommend changes to initiate better working of store. Evaluate all accounts and ensure compliance to all merchandising standards. Work and aid other departments with merchandising. Conduct interviews to staff district accordingly. Merchandiser
Dr. Pepper Snapple Group-Northlake, IL
January 2008 to October 2011
Merchandise store shelf, displays, and coolers. Build, and Maintain Displays. Rotate all products on shelf, Coolers, and Displays. Build relationships with store managers and receivers. Customer service. Recommended merchandise based on customer needs. Explain information about the quality, value and style of products to Influence customer buying decisions. Education
High school diploma
Ridgewood High School - Norridge, IL
2003 to 2007
Skills
• 15 years of experience in beverage/grocery industry
• Microsoft Excel (10+ years)
• Lead by example
• Team-oriented
• Adapted multi-tasker
• Outstanding communication skills
• Friendly and outgoing
• Payroll approver (Kronos, concur, motus) final approver.
• Conducted new hire orientation and OSHA testing
• Verified Fork Lift Operator Instructor
• Overseeing cost and budget for over 80 employees
• Team management (10+ years)
• Interviewing
• Training
• Employee orientation
• Microsoft Excel
• Employee evaluation
• Leadership
• Conflict management
• Budgeting
• Forklift
• Financial management
• Training & development
• Google Docs
• Business development
• Payroll
• B2B sales
• Office management
• Merchandising
• Recruiting
Certifications and Licenses
Life & Health Insurance License
Insurance Producer License
Driver's License
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