TL
SKILLS
Excellent telephone skills and etiquette.
Strong ability to work well under pressure and be accurate and efficient.
Adept learning skills and capable of retaining information to help the work environment.
Extensive software knowledge of but not limited to MS Outlook, MS Office 2000 including Excel and Word, ability to type up to 40 WPM, AWD Certified
Bilingual (English/Spanish)
Culturally appreciative and understanding of cultural differences.
EDUCATION
WT White Highschool
Graduate 2014
DCCC-Brookhaven
2013 - Present
Majoring in
Graphic Design and Business
TONY LOPEZ
*****.*****@*****.***
EXPERIENCE
Starbucks November 2020- May 2022
Barista/Shift Manager
oResponsibilities included but not limited to supervision of staff
oOpening and Closing Store
oEnsuring all areas are clean and up to code
oEnsuring customer satisfaction
9 Rabbits Bakery & Boba House July 2016- Present
Manager/ Barista
oResponsibilities included but not limited to supervision of staff
oShift Scheduling employees
oOpening and Closing Store
oEnsuring all areas are clean and up to code
oEnsuring customer satisfaction
LA Fitness
Front Desk/ Receptionist July 2015 – March 2017
oResponsible for day to day operations of the business. Including but not limited to
oChecking in members
oMembership Verification
oAppointment setting
oKeeping area clean
oAnswering front area phones
oNew membership sales
oOccasional help in childcare area
WOW Personnel June 2013- July 2015
Recruiter/Dispatcher
oResponsible for day to day operations of dispatching office. Duties included but not limited to…
oOpening office in a timely manner
oAnswering phones
oAssisting new applicants
oConducting face to face interviews with new applicants
oDispatching of employees for job assignments
oKeeping inventory of all PPE and equipment
oPreparing all orders for morning dispatch
oCalling and checking in with customers