Customer Service Delivery Driver

Marcus Williams

386-***-**** - *****************@*****.***

Objective

Motivated to learn new trades and skills. Interested in growing a career and fostering leadership capabilities.

Skills

Computer experience Customer Service

Communication skills Microsoft office

Maintenance Heavy lifting and moving

Forklift Warehouse

Basic Spanish Retail

Work experience

Leonards Furniture, Warehouse/Delivery Driver December 2016 - June 2018 Responsibilities: Practiced defensive driving when operating company vehicles. Manually transported warehouse materials and maintained stamina while standing, sitting, lifting, and bending for extended periods of time. Divided cargo received by account Number and intended location. Delivered packages from a distribution center to residential areas using self developed routes.

Sears, Cashier June 2016 - October 2016

Responsibilities: Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Recommended merchandise to customers based on their needs and preferences. Responded to customer concerns with friendly and knowledgeable service. Trained new cashiers on procedures, customer service and sales techniques. Performed cash, card and check transactions for customer purchases. Pleasantly engaged customers, offered a warm smile and provided immediate and dedicated assistance. Wild Adventures, Cashier May 2014 - November 2014

Responsibilities: Customer service and sales techniques. Resolved customer complaints and maintained a clean and tidy checkout area. Attended to customer needs, questions and complaints. Handled credit and cash transactions for customers using cash registers. Education

High School Diploma August 2010 - May 2015

Hamilton County High School

A.S. Biology August, 2015 - December 2015

Ferrum College

A.A. Business August 2018 - May 2020

University of Phoenix

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