Data Entry Medical Assistant
Resume:
Hayley A. Brown **********@*****.***
Enthusiastic and versatile professional – someone who is deeply committed to customer service! Excels in fast-paced environments, where interpersonal and communication skills are paramount. Passionate about building relationships, challenging work, and delivering results that make clients and businesses happy and successful. Education:
Northglenn High School Northglenn, CO
May 2009
Diploma
Everest College Denver, CO
February 2013
Medical Assistant
Skills and Training:
Expert People/Customer
Excellent written
communication
Excellent verbal
communication
Scheduling
Computer Skills
Advanced Microsoft Outlook
Typing Speed of 50+ WPM
OSHA Certified
Employment Experience:
Service
Front Desk Coordination
MedTech
Advanced Microsoft Excel
Advanced Microsoft Word
CPR Certified
HIPPA Certified
Medical Assistant October 2022- April 2023 Renal Hypertension Center Cardiovascular medical assistantMedical assistant in a busy cardiovascular and nephrology office. Duties include obtaining vital signs, room patients, prior authorizations, EKG’s,and administrative duties.
Medical assistant Oct 2021- July 2022
Florida Behavioral Medicine
Psychiatrist medical assistant work load consisted of paperwork, prior authorizations, injections and TMS
Data Entry Jan 2021- March 2021
Equifax/Appleone
Data Entry for unemployment claims
Data Entry Jan 2020- March 2020
Network Global Logistics
Transportation data entry
Recruiter May 2019- August 2019
Sales Partnerships
Recruiter for the American Express campaign
CPA assistant Feb 2019- April 2019
Williamson and Company
Assisted accountants with tax work, filing and bookkeeping. (Temporary position for tax season)
Customer Service Representative October 2018- January 2019 Cooper Heating and Cooling
Answered incoming phone calls related to heating,cooling plumbing and electrical issues and scheduled appointments with specialists
Recruiter and data entry specialist July 2018- October 2018 Bolder Staffing Inc. Broomfield, CO
• Performed multiple office duties for Sales Partnerships Inc, which included recruiting potential candidates for the American Express campaign, marketing, research and data entry.
Recruiter February 2018- July 2018
Office Team Boulder, CO
• Scheduled site visits for engineers working for Nexant based on location and the type of Save on Energy project. This job requires strong attention to detail and the ability to multitask.
Receptionist September 2017- January 2018
CWEE (non-profit) Denver, CO
• Answered phone calls at the front desk, setup appointments, organized Boutique, organized orientation, in charge of scheduling future appointments and in charge of inventory and billing.
Customer Service September 2016- April 2017
Reed Group Westminster, CO
• Setup specific leaves for customers and answer customers questions regarding the leave ( FMLA, Short term, maternity leave etc.) Faxed out paperwork to businesses Customer Care October 2015- August 2016
Alliance Data Westminster, CO
• Answered incoming calls regarding new accounts for cardholder applying for in store credit cards
• Contacted credit bureaus, ran credit checks, and approved applications for credit cards Medical Assistant February 2014- March 2015
Denver Vascular Care Center Denver, CO
• Assisted vascular surgeon with surgery scheduling, medical billing and coding, payments, inventory, and vitals on patients
• Necessary skills included great patient relations, knowledge of medical processes and terminology, multitasking
• Occasional travel to Swedish Medical Center
Complaint Advocate 2012 – 2013
Urban Lending Solutions Broomfield, CO
• Handled escalated complaints for Bank of America
• Researched accounts and applications to conclude on the issue.
• Answered phone calls regarding complaints, performed follow up calls to ensure customer satisfaction.
• Wrote and distributed response letters.
• This job necessitated proper grammar and punctuation, customer service skills, and superb oral/written communication skills.
Technical Support Associate 2011 – 2012
CCI/ IBM Boulder, CO
• Seasonal position
• Responsible for completing assigned technical tasks for the Intuit account at IBM • Answered phone calls regarding questions about the 2011-2012 TurboTax software
• Extensive hardware and software knowledge, as well as tax knowledge necessary Health Outreach Specialist
2011
Aerotek/ WellPoint Denver, CO
• Made calls for members with Anthem Blue Cross and Blue Shield regarding additional wellness benefits in their health plans.
• Discussed additional health plan options and questions/ concerns with current coverage • Enrolled clients in wellness benefits (i.e. Access to Registered Nurses, Dietitians, Pharmacists and other health specialists) based on specific qualifying medical diagnoses and conditions
Externships:
North Denver Neck and Back Pain Clinic
150 Hour Externship
• Assisted the doctor's with several tasks including front desk work
• Main duties included; vital signs, B-12 injections, blood draws for allergy testing, and vibratory massage before Chiropractic adjustments
Front Range Primary Care
50 Hour Externship
• Primary duties included: Vitals, EKG, blood draws, injections, autoclave and cleaning instruments
• Assisted doctor with minor office surgery, urinalysis, throat cultures, and room patients **References are available upon request
Contact this candidate