Baton Rouge Sales Associate

Mia Hearns

225-***-**** ************@*****.*** Baton Rouge, LA 70820

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Skills

Creative Collaboration

Artistic and Design Vision

Vendor Sourcing and Selection

Conceptual Design Modeling

Event Planning and Promotion

Understanding Design Styles

Color Theory and Organization

Event Planner

Organizer

Active listening

Written and oral communication skills

Team player mentality

Strategic planning

Excellent communication skills

Maintaining Inventory

Experience

Art Teacher, Caneview School K-8, August 2023-Now Port Allen, LA

Facilitated lessons for advanced students and students with disabilities

Prepared materials and lesson resources using technology based programs

Communicated and provided instructions to students via classroom portal

Attended meetings to help construct future materials and practices and to formulate curriculum assessments

Adjusted lesson plans based on children’s participation

Maintained cleanliness after each class

Kept track of each classes schedule

Sales Associate, Bengals and Bandits, August 2022-Now Baton Rouge, LA

Be able to use sites such as Shopify and Quickbooks for sales and online purchases

Organized merchandise in order to keep track of inventory and displaying enough of an amount to display for customers

Made sure the store was open on time and ready for customer viewing

Keep track of orders and packaging them in the correct way with the correct items

Keep track of which item is available in which, of the two, stores

Handle customer returns and exchanges

Manage organization and new inventory

Maintain hygienic needs the stores required daily

Baker, Crumbl Cookies, September 2021- May 2022 Baton Rouge, LA

Maintained sanitization and cleanliness of utensils, machinery, and working area

Organized orders and cater management

Decorated merchandise to the desired appearance

Maintained communication between stations to ensure general understanding of amount of items available

Set up needed supplies when needed

Organized customer problems being solved in a timely manner

Managed to quickly restock low supplies before being declared sold out

Helped cleared the customer’s waiting list by setting up an organized line system

Helped clean out weekly ingredients that were no longer needed

Adapted to a weekly changing menu

Receptionist, Venetian Nail Spa, August 2020-Febuary 2021 Baton Rouge, LA

Scheduled appointments, requests for technicians, and checked customers in

Maintained the cleanliness of the front, and waiting area

Manage social distancing between each customer

Organize the polish and put them back in order after use

Answered calls to provide information about services, store hours, policies, availability and promotions.

Set up manicures and pedicures for customers if technicians were not available to do so at that time

Sanitize equipment once the customer was finished

Arrange the technician to their next customer and make sure they go in the right order

Write down customer’s information, save them as a client in the computer, keep track of their services and who worked on them

Dealt with disagreements, misunderstandings, and scheduling errors

Sales Associate, Beautiful Butterfly, June 2019-March 2020 Baton Rouge, LA

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Kept apprised of emerging trends and provided informative customer service to assist in product selection.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Sold various products by explaining unique features and educating customers on proper application.

Negotiated and closed deals with minimal oversight.

Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

Introduced customers to new offerings and updated accounts.

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Interfaced with customers to resolve problems quickly.

Supported clients with targeted and highly successful product launches.

Built positive and productive customer connections to drive consistent sales.

Cross-sold additional products and services to purchasing customers.

Planned and followed through with inventory management for each store.

Answered customers' questions and addressed problems and complaints in person and via phone.

Party Hostess, Party Playground, May 2019-June 2019 Baton Rouge, LA

Obtained signed waiver from customer before starting event and closed out customer bill at event end.

Delivered clear, audible instructions for games and activities in language appropriate for age group.

Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.

Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.

Watched for and cleaned up spills and other messes to keep party area clean.

Responded promptly and politely to guest questions and requests and de-escalated conflicts.

Began and ended events punctually by monitoring time and pacing schedule of activities.

Set up, broke down, cleaned up and restocked venues after parties.

Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.

Guided guests to appropriate seating for party size .

Supervised activities of dining room staff to maintain service levels and support guest needs.

Assisted kitchen staff with food counts by determining number of items required for complete service.

Enhanced guests' experiences by fulfilling special requests during visits.

Calculated charges, issued table checks, and collected payments from customers.

Notified servers after seating parties in section for prompt service.

Assistant, Chimes Boutique, March 2015-July 2022 Baton Rouge, LA

Managed photo-shoots

Helping with the next outfit change by setting up a changing area and arrange the accessories in align with the clothing

Purchased, distributed and arranged supplies to meet routine operational needs.

Delivered sold products to our costumers

Counselor-in-training, BREC Art Camp, May 2015-July 2017 Baton Rouge,LA

Explained the rules and directions to the children the first time they arrived

Kept track of the campers and assisted them if they needed to go to another area

Maintained order and made sure the campers were entertained and having a good time

Informed the parents if their child is having any problems or if an incident happened that would possibly affect the child in any way

Arranged the camper’s supplies for their new project and kept track on the materials

Made the campers feel welcomed and at ease with being in a new environment

Aided in helping an injury camper by cleaning the wound and putting medicine on it

Arranged parties and special events

Education :

High School Diploma,,, Baton Rouge High School. Class of 2019

Bachelor Degree in Studio Arts,,, Louisiana State University, Baton Rouge LA. Class of 2023

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